126 2000 CADP and NCDC merge July 1, following overwhelming approval by Memberships in March. National Information Solutions Cooperative (NISC) is selected as the new organization’s name, and it incorporates in the state of Colorado. NISC will initially serve Members in 46 states, representing five million customer accounts. Gary Hobson named CEO; Vern Dosch named COO. Y2K occurs without issues. Member Information Conference held in Missouri and North Dakota and would continue to be handled at both locations until 2003, when the conference consolidated. 2001 Board of Directors adopt NISC Vision Statement: To enhance the success of our Member-Owners by providing world-class information technology solutions while building lasting business relationships. Employee committee develops Shared Values that are then adopted NISC-wide. First week of Member Information Conference in Missouri is cancelled due to 9/11 and rescheduled for December. Project Discovery, a $13 million software reengineering development largely financed through Member loans, launches. 2002 Computerworld identifies NISC as one of the Top 100 Best Places to Work in IT. Gary Hobson retires as CEO; Board names Vern Dosch to the position. Outage Management System 1.0, as first product from Project Discovery, launches using Java and Oracle with no legacy code and a new data structure to confirm viability of Java development environment as platform. Facility expansion of 24,000 square feet completed at Mandan, North Dakota, campus. 2003 iVUE Customer Care & Billing – Utility launches from the Project Discovery initiative. Followed by the first iVUE version of Accounting and Business Solutions (ABS). 2004 iVUE Customer Care & Billing – Telecom released. Project Management methodologies and best practices adopted to facilitate software implementations at Member sites. Walmart signs with Capturis – then C&I Processing – to transition over 25,000 utility accounts for bill payment and processing. 2005 Research and development budget exceeds $20 million for the first time and includes a redesign of all Accounting and Business Solutions. Construction completed on a new 135,000-square-foot NISC facility in Lake Saint Louis, Missouri. All Missouri employees move over a weekend. 2006 Board of Directors passes resolution to add the protection of indemnification and defense to all present and future NISC licenses with its Members as a result of a patent infringement lawsuit filed by Emergis against NISC Member Flathead Electric Cooperative. Revenue reaches $100 million. 2007 Nearly 100 employees hired during the year. 2008 Redesigned Accounting and Business Solutions released, moving NISC ABS to Java/Oracle, a new data structure and no legacy code. Along with other product releases this year, iVUE achieves a complete enterprise solution on a single technical platform. Over 1,500 individuals attend the Member Information Conference. Automated Mailroom Services exceeds 10 million printed images. Over 500 organizations using NISC solutions. 2009 Facility on Mandan, North Dakota, campus specifically for Utility Bill Pay (later named Capturis) opens. First international Member joins: Co- operative Synergies Inc. in Canada. NISC Community released for collaboration, support and information. Pathways, NISC’s Learning Management System, begins providing access to and tracking of online training resources. Revenue growth rate of 7 percent realized, bringing revenue to $115 million. NISC equity position at 33 percent.