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Wake EMC Reduces Truck Rolls by Nearly 50 Percent for Disconnects with NISC’s Multi-Channel Messenger

“Can you imagine consistently reducing the potential of 50 truck rolls to 10 with a single actional text reminder each week?” asked Scott Poole, Vice President of Customer Service for Wake Electric Membership Corporation. That truck roll scenario isn’t imagined […]

Enhanced Customer Engagement with Enhanced Data

By Amber Wesche, Product Manager II at NISC Originally published in the NWPPA Bulletin, August 2025 Knowledge is power, and when it comes to powering our communities, knowledge is the key to making connections that lead to lasting engagement. Energy […]

Desperate Times; Disparate Measures :: Embracing Zero Trust to Protect Critical Infrastructure

You know what they say about desperate times? They call for desperate measures. In the world of cybersecurity, we like to think disparate measures are the best defense. Now is the time to rethink entirely how you are protecting your […]

NISC Recognized as One of the 2025 Best Places to Work 

IT Co-op Receives Top Workplace Awards from St. Louis Post-Dispatch and Bismarck-Mandan Young Professionals  Lake Saint Louis, Mo., June 25, 2025 — National Information Solutions Cooperative (NISC), a leading provider of IT and software solutions to energy and communications organizations, […]

Just the Ticket for Improved Ticketing

When a customer calls you, does your customer service and support staff know who they are, what service they have, what equipment they’re using, and other key details? Can a single employee help solve a customer’s problem with infrequent need […]

The Evolution of Innovation: Red River Communications

Red River Communications has seen increasing growth in their territory of Abercrombie, North Dakota. Recently, the communications provider moved to NISC’s iVUE Connect – Service solution to serve their customers today and into the future.

NISC and Touchstone Energy Announce Marketing Partnership to Elevate Service to Shared Members

Lake Saint Louis, Mo., June 6, 2025 – National Information Solutions Cooperative (NISC), a leading provider of IT solutions to communications and energy organizations, announced the expansion of its Marketing Partnership Program through an agreement with Touchstone Energy Cooperative. The […]

NISC Receives Esri’s Integrating ArcGIS Award at Esri Partner Conference for Exceptional Achievement

Mandan, North Dakota, March 10, 2025 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and broadband providers, received the Integrating ArcGIS award at the 2025 Esri Partner Conference (EPC) held March 9-10, 2025, in […]

NISC Transition Leads to Ultimate Customer Satisfaction

On the heels of a transition to NISC solutions, an 87-year-old electric co-op with the mission of providing excellent service to its members received J.D. Power’s highest honor in customer satisfaction among cooperatives less than a year after going live […]

The Value of the Enterprise

Clay Electric Cooperative’s move to NISC’s enterprise solution has created efficiencies and integrations that benefit both employees and customers. The move also addresses some of the major challenges that come with running one of the largest electric cooperatives in the […]

Partnership Pays Off

Clay Electric Cooperative’s members noticed a radical move forward in the technology offerings they were given after implementing NISC solutions. As a result, both customer and employee satisfaction have been impacted in very positive ways.

NISC Successfully Deploys Broadband Ticket Management API

Mandan, N.D., Feb. 24, 2025 – National Information Solutions Cooperative, a leading provider of software solutions to broadband and utility providers, announced the successful deployment of the broadband Ticket Management Application Programming Interface (API) for its cloud-based, multi-industry iVUE Connect Enterprise […]