Case Studies

Horizon Telecom

Meeting the Challenge to Grow: Powering Fiber Expansion with Marketing Automation

A Case Study of Horizon Telcom Introduction Horizon Telcom has been serving southern Ohio for more than 125 years, delivering internet, phone, TV, and security services to residential and business customers—including enterprise business services that include fiber, cloud, and ethernet […]

The Yellow Brick Road of Broadband

Imagine, just for a moment… You’re the thoughtful and service-focused leader of a public power utility in a small community located in, let’s say, Kansas. Your organization has served the community with safe and reliable power for many decades, but […]

Broadband Providers Tap NISC for FCC Speed Testing

Broadband providers that receive funding through certain Federal Communications Commission (FCC) Universal Service Fund (USF) programs are required to submit data to the commission to verify that services provided meet the commission’s performance standards. The funding covers some of the […]

Cumberland EMC: Connecting Members to Their Best Life

Cumberland Electric Membership Corporation (CEMC), headquartered in Clarksville, Tenn., serves 105,000 meters and spans about 2,000 square miles throughout five counties in northwest middle Tennessee. The co-op operates from seven office locations and maintains about 8,100 miles of distribution line […]

Thinking Big in Software Transition Pays Off For Concord, Mass., Utility

When Concord Municipal Light Plant (CMLP) received notice that its financial and accounting software would no longer be supported, it turned out to be a good thing. When a vendor stops supporting an application, it can create quite a headache […]

Adjusting to the New Reality: Cyber Threats During the COVID-19 Crisis

Working remotely during the COVID-19 pandemic has been a lifesaver, but it has also brought new threats. Working from home allows people to minimize social interaction, which limits and slows the spread of COVID-19. But, as highlighted in a recent […]

Jackson Electric Membership Corporation

It’s a saying the employees of Jackson Electric Membership Corporation have, and means that everyone at Jackson EMC—the Board, executives, staff—is in it together, jointly celebrating the highs and supporting each other during the lows. Equally unified is the cooperative’s […]

Flint Hills Rural Electric Cooperative

THERE’S A SAYING AT NISC: A Member is a Member is a Member. No, it’s not an imitation of a broken record—it’s affirmation that each and every NISC Member, no matter their bottom line or how many accounts they serve, […]

iVUE Connect | Financials - HR Module

Driving Development NISC’s development cycle for new solutions goes through many phases, but one critical step is the beta testing process. During this process, NISC’s Members have a chance to try new solutions and help us determine if they’re working […]

SmartHub Connect

The Need for Speed Broadband – it’s not just for web surfing anymore. Having access to high-speed internet is becoming essential for more than just sharing funny memes and videos. Small businesses use it for quick and easy payments, doctor […]

Broadband Expands Revenue, Customer Service for Public Power Utilities

Offering broadband services helps public power utilities achieve two goals at once. For one thing, they can incentivize economic development in their service area. They can also add a new source of revenue to help offset any decline in electricity […]

Pedernales Electric Cooperative

From the smallest of Members to the largest, NISC products and solutions have a proven track record of meeting our Members’ needs while providing an outstanding return on investment. The very largest of those Members is experiencing the benefits after […]