Case Studies

Thinking Big in Software Transition Pays Off For Concord, Mass., Utility

When Concord Municipal Light Plant (CMLP) received notice that its financial and accounting software would no longer be supported, it turned out to be a good thing. When a vendor stops supporting an application, it can create quite a headache […]

Adjusting to the New Reality: Cyber Threats During the COVID-19 Crisis

Working remotely during the COVID-19 pandemic has been a lifesaver, but it has also brought new threats. Working from home allows people to minimize social interaction, which limits and slows the spread of COVID-19. But, as highlighted in a recent […]

Jackson Electric Membership Corporation

“One Jackson EMC.” click to download PDF It’s a saying the employees of Jackson Electric Membership Corporation have, and means that everyone at Jackson EMC—the Board, executives, staff—is in it together, jointly celebrating the highs and supporting each other during […]

Flint Hills Rural Electric Cooperative

THERE’S A SAYING AT NISC: A Member is a Member is a Member. click to download PDF No, it’s not an imitation of a broken record—it’s affirmation that each and every NISC Member, no matter their bottom line or how […]

iVUE Connect | Financials - HR Module

Driving Development NISC’s development cycle for new solutions goes through many phases, but one critical step is the beta testing process. During this process, NISC’s Members have a chance to try new solutions and help us determine if they’re working […]

SmartHub Connect

The Need for Speed Broadband – it’s not just for web surfing anymore. Having access to high-speed internet is becoming essential for more than just sharing funny memes and videos. Small businesses use it for quick and easy payments, doctor […]

Broadband Expands Revenue, Customer Service for Public Power Utilities

Offering broadband services helps public power utilities achieve two goals at once. For one thing, they can incentivize economic development in their service area. They can also add a new source of revenue to help offset any decline in electricity […]

Pedernales Electric Cooperative

click to download PDF From the smallest of Members to the largest, NISC products and solutions have a proven track record of meeting our Members’ needs while providing an outstanding return on investment. The very largest of those Members is […]

DirectLink

Two co-ops join forces to boost OSS/Billing integration and support. With its OSS/Billing provider of 15 years preparing to replace its existing platform in 2017, Canby, OR-based DirectLink decided to see what kind of improvements it might be able to […]

In With Mobile, Out With Binders

Hannibal, Missouri’s dedication to historical preservation offers visitors a sense of what the small city on the banks of the Mississippi River may have looked like when Mark Twain walked its streets more than one hundred years ago. While Hannibal’s […]

From Assessment to Action: Defending Against Cyber Attacks

It seems like every day brings news of a new cybersecurity threat, whether it is a sophisticated phishing attack or the latest malware developed by bad actors. No utility, large or small, is immune from cyber attack. While they recognize […]

Bundling Broadband with Electricity: A Kentucky Pioneer’s Story

Murray, Ky., is known as one of the most livable and friendliest cities in Kentucky. Its unemployment rate, cost of living and commute times are lower than the national average. It has plentiful recreation. And it boasts a college — […]