Your community relies on you for essential services. Your technology should enhance your connection to your community. NISC’s Service builds customer engagement through innovation to help you deliver the best possible service.
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Customer Care & Billing
Customer Care & BillingProvide dynamic pricing options and enhance customer service.
Delinquent & Collections
Delinquent & CollectionsStreamlined and efficient collections process integrated with the Enterprise.
Services ManagementTake control of your service processes with simple service order and workflow management.
Integrated Payment Options
Integrated Payment OptionsProvide flexible, secure payment options, keep your organization PCI Compliant and reduce processing and delinquent recovery time.
Key Account Management
Key Account ManagementBuild and sustain relationships with important accounts in your service territory.
Capital CreditsFlexible, easy-to-use capital credit administration and management.
SmartHubAccount management at your customers’ fingertips on the web or on a mobile device.
Custom SmartHub App
Custom SmartHub AppAll the account management features of SmartHub presented with your organization’s customized branding.
SmartHub Order Management
SmartHub Order ManagementYour customers can upgrade, manage or add services 24/7.
Meter Data Management with Time of Use
Meter Data Management with Time of UseMaximize business efficiency and leverage data for implementing dynamic rates.
Measured BroadbandEducate your customers on the true value of your broadband service.
User Services System
User Services SystemOperate your broadband services at peak efficiency and provide true customer care and support of the Internet of Things.
Saving people hours, making service signup easier and providing better customer service, I don’t think you can put a price on that.
~ Bruce Anderson
Expanding the Enterprise
NISC’s Enterprise Solutions are designed for cooperation, leveraging your data across each persona for quick, efficient access, regardless of your daily tasks. Every one of NISC’s Enterprise Solutions includes items that will help you go mobile, stay connected and serve your customers successfully.
- CalltoOrder Meeting Management
- Document Management
- iVUE AppSuite
- Business Intelligence & Reporting
- Multi-Channel Messaging
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Complete the form below to access additional information about NISC’s enterprise system and to have an NISC representative reach out to answer any of your questions.