Las Vegas, Nevada, September 16, 2026 – National Information Solutions Cooperative (NISC), a leading provider of enterprise software and solutions for energy and communications companies, shared new IT development and enhancements as well as an enterprise-wide roadmap for strategic development during the highly anticipated Energy and Communications Industry Outlook at the 2026 NISC Member Information Conference (MIC) in Las Vegas, Nevada.

The Industry Outlooks focused on some of the challenges facing NISC’s Membership and the innovation we’re building together to meet them. David Bonnett, Chief Solutions Officer, and Jason Bartsch, Vice President of Product Management, led the Outlook sessions, which featured NISC Members as well as the Product Management Team. Discussions revolved around major challenges facing each industry including dealing with territory growth, increased customer expectations, the importance of clean data and the impact of AI. The team also discussed how working together with our Members, NISC can build new functionality such as two-way chat and ticket management for enhanced customer communication, batch processing of service orders and the NISC AI Assistant for optimized workflows, and new mapping and outage functionality for enhanced efficiency.

“More than half of new customers try to solve a problem online before they ever reach out to a company,” said Jason Bartsch, NISC Vice President of Product Management. “We’re working together with our Members to build solutions that create a simple and efficient pathway for customers to interact with NISC Members.”

The challenges facing the communications and energy industries are evolving rapidly, and technology can help NISC Members stay ahead. In the Communications and Energy general sessions, NISC’s product leaders and Members discussed the latest enhancements that are driving an enterprise built to modernize Member responses to industry issues, enhance communication and meet the growing needs of today’s customers.

“Customers are comparing NISC’s Members to the last app they used, and it’s a high bar to clear,” said David Bonnett, NISC Chief Solutions Officer. “We’re building solutions with our Members to help clear that bar, but it’s not a problem to solve alone – it’s a partnership.”

The MIC is being held Sept. 14-17 and is an opportunity for NISC to learn more about industry challenges, unveil the newest technologies and share best practices to ensure all NISC Members are using the suite of enterprise solutions to its greatest potential. NISC’s four-day event revolves around their leading-edge technologies and features more than 160 concurrent sessions, with 42 of them being led by the Membership themselves, sharing best practices with fellow attendees and revealing tips, tricks and personal experiences with the NISC enterprise software.

Additional information about NISC’s MIC can be found at www.niscmic.coop.