The NISC CommunityThe NISC Community is an interactive website designed to foster communication and collaboration between NISC employees and our Members. If you are already an NISC Member, we invite you to log in here to begin talking with our experts, learning about our products, and staying connected.
Username:  

Password:  

I forgot my password  |  I forgot my username

Featured Articles

||Featured Articles

Roberts Promoted to NISC Vice President of Research, Development & Quality

Lake Saint Louis, Mo., Oct. 7, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has named Brent Roberts vice president of Research, Development & Quality (RDQ). Roberts has helped lead the development of several enterprise-wide solutions for NISC Members for 30 years, the last 20 years as a manager in the RDQ department. "The selection of Brent as vice president of RDQ continues an important tradition of promoting from within and providing career opportunities for our employees," said Dan Wilbanks, NISC chief operating officer and incoming president and CEO. "Brent [...]

NISC Wraps Up a MIC to Remember

St. Louis, Mo., Sept. 26, 2019 – A record 2,600-plus attendees enjoyed three full days of learning along with a series of memorable moments at National Information Solutions Cooperative's (NISC) 2019 Member Information Conference (MIC), held Sept. 23-26 at the America's Center in St. Louis. Members, partners and employees enjoyed more than 180 sessions on the latest enhancements to NISC solutions, updates on the technology roadmap and discussions of issues facing the utility and telecom industries. This year, a record number of 69 NISC Members led sessions at the MIC, sharing best practices with fellow attendees. In addition, more than 40 [...]

NISC Announces New SmartHub Enhancements

St. Louis, Mo., Sept. 25, 2019 – National Information Solutions Cooperative (NISC) presented new enhancements to SmartHub, a web and mobile app that puts the power of data into the hands of NISC Members' telecom and utility customers, at the cooperative's 2019 Member Information Conference (MIC), being held Sept. 23-26 in St. Louis, Mo. The SmartHub app and web portal allows customers to pay their bill, view their usage and communicate with their provider anytime, anywhere. This fall, NISC will release a new mobile app user interface that provides a fresh look and a more intuitive, user-friendly experience. Customers will be [...]

2019 MIC Kickoff: Reflecting on the Past, Anticipating What’s Next

Saint Louis, Mo., Sept. 24, 2019 – The tone ranged from wistful reminiscence to excitement for what’s to come at National Information Solution Cooperative's (NISC) Opening General Session of the 2019 Member Information Conference (MIC) Sept. 23 in St. Louis, Mo. This year's MIC, themed "next," is showcasing what's next in emerging technologies and how NISC will continue to help Members overcome industry challenges through innovative solutions and superior support. Vern Dosch, NISC president and CEO, kicked off the annual learning event, NISC's largest to date. Dosch recapped NISC’s history, and shared what’s next for NISC and the electric utility [...]

Driven to Serve

As our industries continue to experience rapid growth and change, we’ve seen great innovation in the ways our Members are connecting with their end-users. From integrating renewables, promoting engagement and prioritizing customer service, our Members are connecting with end-users like never before. That’s why we’re so proud of the 13 NISC Members who were named among J.D. Power’s 2019 Electric Utility Residential Customer Satisfaction Study. This list is a prime example of our Members’ passion for service and commitment to customer care, ensuring the needs of their end-users are always met, but usually exceeded. At NISC, we share that same [...]

Smart Management. Smart Life. SmartHub.

Life can be hectic. From trying to balance a career with family needs or making time to go to the gym or meet up with family and friends, the last thing customers want to do is worry about paying their bill. Since 2012, NISC’s SmartHub web and mobile app has been a tool that can help telecom and utility customers manage their account while balancing their other responsibilities and activities.   Do your customers know how SmartHub can help them manage their account? If not, NISC’s SmartHub Marketing Kit can help! The new kit, available on the NISC Community, is designed to help NISC’s Members promote the benefits of [...]

NISC Acquires Affinegy; Launches NISC User Services System

Lake St. Louis, Mo., April 23, 2019 – To offer NISC's Members enhanced broadband solutions, National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has acquired Affinegy. Based in Austin, Texas, Affinegy provides cloud-based, service enablement software and connected device management for broadband service providers. Affinegy's secure and scalable solution provides Auto Configuration Server (ACS) Management for customer-premises equipment (CPE) and managed WiFi orchestration for any TR-069 enabled CPE. "NISC has become acquainted with the Affinegy team and discovered we share the same passion for service and delivering world-class information technology solutions," said [...]

More Than 600 Attend NISC’s 2019 Annual Meeting

Orlando, Fla., March 11, 2019 – National Information Solutions Cooperative (NISC) welcomed more than 600 Members and guests to its 2019 Utility Annual Meeting in Orlando, Fla., held in conjunction with the National Rural Electric Cooperative Association (NRECA) TechAdvantage Conference and Expo at the Orange County Convention Center, Orlando. NISC's Board of Directors and executive team conducted the business meeting, where four NISC Board Members were ratified: District 4 - Ron Salyer President at Pioneer Rural Electric Cooperative in Piqua, Ohio District 6 - Wayne Martian General Manager at North Central Electric Cooperative in Bottineau, N.D. District 8 - Jeff [...]

NISC Acquires Electrical Distribution Design, Inc.

Lake Saint Louis, Mo., March 1, 2019 – To better serve its Members, National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has acquired Electrical Distribution Design, Inc. (EDD). EDD is a private corporation headquartered in Blacksburg, Va., that provides advanced engineering modeling software and services to the electric utility and related industries. NISC has been working with EDD for several years, integrating EDD’s analytics into NISC’s Geographic Information System, Outage Management System and Operations Analytics product offerings. EDD’s commercial software product, DEW, stands apart from others in its ability to deliver near [...]

NISC Membership is Amplified at the 2019 Telecom Annual Meeting

New Orleans, La., February 12, 2019 – NISC Membership means more than just solutions, it’s a partnership between the software provider and the Member that drives all organizations forward. This was the theme of NISC’s 2019 Telecom Annual Meeting, held in conjunction with the NTCA RTIME Meeting and Expo in New Orleans, La. NISC president and CEO Vern Dosch took the stage at the 2019 NISC Telecom Annual Meeting to discuss what it means to be an NISC Member. Of course there are solutions, but with 24/7 support, dedicated business managers and a commitment to collaboration, the relationship between NISC [...]