October is National Co-op Month, which means it’s a wonderful time to reflect on the impact, importance and benefits of the grassroots cooperative business model. Below are three distinctive characteristics of a cooperative business. Cooperatives encourage long-term strategies rather than […]
For the first time ever, the 2021 MIC took place outside of St. Louis, Mo., and went on the road to Louisville, Ky. While the venue was new and there were plenty of new software features to discuss, the MIC […]
By Amber Wesche, Lead Product Manager, SmartHub and Multi-Channel Messenger This article originally appeared in the 2021 Fall/Winter issue of the CCA Voice. Click here to view the issue! Customer engagement can feel a lot like putting together a puzzle. […]
We are so grateful for having the opportunity to hold the 2021 Member Information Conference (MIC) in-person this year. It was great to visit with our Members face to face! The MIC is all about learning and expanding connections with […]
Each year during our annual Member Information Conference (MIC), we have the opportunity to come together, learn and collaborate on the latest and greatest in NISC solutions. It’s also a time to showcase the true cooperative spirit and give back […]
Two years ago, NISC launched the SmartHub Marketing kit featuring bill inserts, social media materials, posters, banners and videos as a way to assist Members to increase adoption of the web and mobile app. Today, we have heard your requests […]
Cybersecurity is critical to any and all organizations regardless of the industry. From mom-and-pop shops selling baked goods to large utility companies, a secure environment is not just a best practice, it is an absolute necessity. But true cybersecurity is […]
Crowdsourcing is one of the biggest buzzwords you’ll hear in the technology industry right now. Apps, websites and yes, even broadband and utility organizations are tapping into the user-centric technology to help drive their business forward. But…what is crowdsourcing? And […]
NISC has moved forward with providing one unique toll-free number per Member to send out text messages through Multi-Channel Messenger.
This article ran in the TMEPA Newsletter on February 4, 2021. Click here to visit their site! The COVID-19 pandemic has changed what normal life looks like for many people. Part of this new normal includes office closures and employees […]
This article ran in the TMEPA Newsletter on March 30, 2021. Click here to visit their site! Cumberland EMC is an electric provider but has begun offering broadband services as a way to ensure their community has access to high-speed […]
The electric utility grid is a large and complex animal, and the increasing integration of distributed generation resources—such as solar photovoltaic (PV) generation—is making it increasingly challenging to maintain grid stability. EDD, an NISC company, continues its work on the […]
