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mmiller

|Mary Miller
Mary Miller

About Mary Miller

Mary Miller is Manager of Communications and Events for NISC, responsible for NISC national events, corporate communications and public relations strategies, along with related content and collateral materials. Prior to NISC, Miller led the Communications and Creative Services division at Basin Electric Power Cooperative, a wholesale G&T cooperative headquartered in Bismarck, ND, where she was employed for 18 years. Miller holds a bachelor of science from Minnesota State University - Moorhead, and is a graduate of the Bismarck-Mandan Chamber of Commerce's Leadership Bismarck-Mandan program. She currently sits on the boards of the Abused Adult Resource Center, the Bismarck Public Schools Foundation and the Lewis and Clark Development Group. She is married to Brady Miller and has three children. Miller works in NISC's Mandan office.

NISC to Sponsor and Exhibit at NRECA’s 2020 TechAdvantage Conference & Expo

Lake Saint Louis, Mo., Feb. 27, 2020 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, will be sponsoring and exhibiting at NRECA's TechAdvantage Conference and Expo Mar. 1-4 in New Orleans, La. NISC will be exhibiting on Monday, Mar. 2 from 4:30 to 7 p.m., Tuesday, Mar. 3 from 11:30 a.m. to 4:30 p.m. and Wednesday, Mar. 4 from 11 a.m. to 2 p.m. TechAdvantage attendees are encouraged to stop by booth #2001 to learn about the latest in NISC innovations, test drive solutions and visit one-on-one with NISC's staff. Visitors will also have an opportunity to win an Apple iPad or Apple AirPods.  Again this year, NISC will be a sponsor in NRECA's expo booth, "The Lab", which demonstrates some of the data-driven, efficient and forward-thinking technologies changing how electric cooperatives serve their members. NISC is also sponsoring this year’s CEO Lounge in the Rivergate Room at the TechAdvantage Expo. The lounge will serve as a quiet, relaxed meeting place for executives to gather and conversate and will also feature unique NISC giveaways.  Over the course of the week, NISC staff members will also be presenting in breakout sessions at TechAdvantage and at NRECA's Annual Meeting. See below for session dates and times: The Avalanche of Data is Coming: Be Prepared so You’re Not Stuck in the SnowMonday, March 2 – 1:30 p.m.Matt Fauconer, Rappahannock Electric Cooperative; Walt Hillis, NISCSecuring the OT (Operational Technology) Network and Who Owns It?Tuesday, March 3 – 10:45 a.m.Ron Schmitz, Great River Energy; Mark Peterson, Great River EnergyChad Schauf, Oakdale Electric Cooperative; Linda LaTourelle, NISCWhat is Data Privacy and Why Does it Matter? (NRECA Annual Meeting)Tuesday, March 3 – 1 p.m.Susan [...]

By | February 27th, 2020|Press Release|Comments Off on NISC to Sponsor and Exhibit at NRECA’s 2020 TechAdvantage Conference & Expo

Enhancing Utility SmartHub Security Through the Cooperative Cloud

Security is a priority at NISC, and a big part of securing our solutions means protecting passwords. You’ve likely been a part of a scenario where you’ve had to change your password due to a possible breach, whether it’s through a big chain store or a social media site. At NISC, we’re constantly working to ensure the security of NISC solutions is as up-to-date as possible. As part of that security effort, we are making some changes to how login credentials are stored for the SmartHub web and mobile application. Starting this month, NISC has moved from storing encrypted SmartHub passwords in iVUE CIS to storing hashed passwords in our Cooperative Cloud environment. This change allows us to leverage new recommended security measures by the National Institute of Standards and Technology and will allow us to further our security by adding new measures like two-factor authentication. Ultimately, what this means is that we’ll be able to offer improved security, not only for SmartHub users, but for our Members that use SmartHub. Security is critical, and this is just the beginning of our process as we work to ensure that all NISC products are as secure as possible. This change is part of NISC’s commitment to cybersecurity, not only at our organization, but at our Member sites as well. NISC offers a series of webinars, blog posts, cyber tips and trainings through our Member-Employee learning community. NISC has also released the “CyberSense Educational Kit,” a downloadable kit containing a series of customer-facing tips designed to protect their identity and strengthen their cybersecurity practices. Offered free of charge to any organization requesting the material, the kit is updated routinely as new information, tips and security recommendation updates [...]

By | February 25th, 2020|Blog|Comments Off on Enhancing Utility SmartHub Security Through the Cooperative Cloud

NISC Launches Initiative to Maximize Member Partnerships

Lake Saint Louis, Mo., Feb. 17, 2020 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, is launching an initiative to ensure Members get maximum value from their partnership with NISC. The Member Value Initiative sharpens NISC's focus on helping Members improve their utilization of NISC's solutions, and formalizes employee training programs for onboarding and ongoing development. Spearheading the initiative is a dedicated 12-person team of NISC employees led by Amber Kilber, who previously served as manager of Support for NISC's Accounting and Business Solutions. The new team, which incorporates expertise on various NISC solutions, is leveraging data collection and analytics to help identify opportunities to add efficiency and benefit for Members, and ensure that Members have the needed support from NISC to implement those features. The initiative is tied directly to NISC President and CEO Dan Wilbanks' vision for NISC going forward. "NISC has had amazing success thanks to our innovative and engaged Membership and service-oriented employees," Wilbanks said. "Yet, we cannot become complacent. NISC's future success will be defined by the value we bring in contributing to Members' success." About NISCNational Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 840 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, Shawano, Wis., Blacksburg, Va., and Austin, Texas, NISC and its subsidiaries employ more than 1,300 professionals between the six [...]

By | February 17th, 2020|Press Release|Comments Off on NISC Launches Initiative to Maximize Member Partnerships

Brunskill family’s ‘unbelievable journey’ culminates at Super Bowl

Almost 100 million people watched the San Francisco 49ers take on the Kansas City Chiefs in Super Bowl LIV Feb. 2 in Miami. Only a fraction of those viewers were as emotionally invested in the game as NISC employee Michael Brunskill. Michael, a Professional Services coordinator in NISC’s Mandan, N.D., office, flew to Miami with his wife, Susan, to watch their son, Daniel, take the field as on offensive lineman with the 49ers. (Watch Michael share about Daniel and his thoughts the week of the Super Bowl: NISC Employee Shares About Super Bowl-Bound Son) The Brunskills were able to visit with Daniel and take part in several of the team’s family-and-friend festivities in the days leading up to the big game. The family’s first team-related activity was a 49ers reception attended by many of the players and coaches. “We had dinner with Daniel after we arrived in Miami on Thursday, and he seemed relaxed and ready,” Michael said. “He seemed focused, but you could tell it was different because of all the activity surrounding the event.” They were also able to squeeze in a couple breakfasts with Daniel, along with Michael and Susan’s two daughters and their families. On gameday, the 49ers treated the families to the best of accommodations. “The Niners organized our game experience to the ‘Niners’ degree,’ ” Michael said. “A convoy of buses brought everyone to and from the game, with the pregame ride having a party atmosphere. At the stadium it was an absolute sea of red from both teams’ fans. There were pregame activities and music concerts, and there were a lot of family group pictures and selfies being taken with well-known people.” While the Brunskills couldn’t see Jennifer [...]

By | February 13th, 2020|Blog|Comments Off on Brunskill family’s ‘unbelievable journey’ culminates at Super Bowl

NISC to Sponsor and Exhibit at NTCA’s 2020 RTIME Event

Mandan, N.D., Feb. 13, 2020 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, will be sponsoring and exhibiting at NTCA – The Rural Broadband Association’s Rural Telecom Industry Meeting & Expo (RTIME) Feb. 16-19 in Phoenix, Ariz. NISC will be exhibiting Monday, Feb. 17 and Tuesday, Feb. 18.  RTIME attendees are encouraged to stop by booth #100 to learn about the latest in NISC innovations, test drive solutions and visit one-on-one with NISC’s staff. Visitors will also have an opportunity to win an Apple iPad or Apple AirPods. RTIME is rural America’s largest annual telecommunications industry event, bringing together more than 2,200 thought leaders and telecommunications experts from across the country to discuss key topics facing rural communities. This year’s event, themed “Accelerating Solutions,” focuses on advancing communities with accessible and affordable next-generation technology that’s in high demand and allows subscribers to stay connected locally, nationally and globally. For more information on RTIME, please visit www.ntca.org/events-education/events/2020-rtime. Annual Meeting to Provide NISC HighlightsIn conjunction with the RTIME events, NISC will be hosting its 2020 Telecom Annual Meeting Sunday, Feb. 16, from 5:15-7 p.m. in Encanto on the second level of the Sheraton Phoenix Downtown. NISC President and CEO Dan Wilbanks, along with representatives from NISC’s Board of Directors and Executive Team, will present a summary of financial performance, share an overview of key objectives from the past year and current research and development initiatives, including upcoming enhancements to the NISC Enterprise. Additional information about NISC can be found at www.nisc.coop.

By | February 13th, 2020|Press Release|Comments Off on NISC to Sponsor and Exhibit at NTCA’s 2020 RTIME Event

Martian and Dosch Honored at NDAREC Annual Meeting

During their 77th annual meeting last month in Bismarck, N.D., the North Dakota Association of Rural Electric Cooperatives (NDAREC) honored NISC Board Director and General Manager of North Central Electric Cooperative Wayne Martian and former NISC President and CEO Vern Dosch with awards representing their strong commitment to cooperatives. Wayne received the Cooperative Leadership Award from NDAREC for his commitment to the cooperative business model and the seven cooperative principles. Vern was awarded the Helping Hand Award, which is awarded each year to strong advocates of North Dakota’s cooperatives. “Vern Dosch is a true friend of North Dakota's electric cooperatives and cooperatives across the country,” said NDAREC General Manager and Vice President Josh Kramer. “He is a servant leader who exemplifies the values and principles that we as cooperatives hold in high regard. It’s been a great honor and privilege to work alongside and learn from someone like Vern, who is a great example of how to lead with integrity.” After 17 years of leading NISC, Vern officially retired last month and began his next chapter. His impact on our technology cooperative, the Membership and our industries was immeasurable, and the values he instilled in NISC and its employees will continue on for many years to come. Please join us in congratulating both Vern and Wayne on these awards. To hear Vern’s remarks from the meeting, check out this video!

By | February 6th, 2020|Blog|Comments Off on Martian and Dosch Honored at NDAREC Annual Meeting

NISC Announces New Member-Focused Advertising & Promotional Campaign

Lake Saint Louis, Mo., Feb. 4, 2020 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, is excited to announce its 2020 advertising and promotional campaign. The ads, featuring the tagline, “Your technology. Your mission. Your success. Our promise.”, will focus on NISC’s commitment to Member success, and will be reinforced through impactful quotes and testimonials from Members throughout the United States and beyond. “Our Members’ technology, mission and success fuels us every day,” said Dan Wilbanks, NISC president and CEO. “They are guiding forces in our support centers, our Research, Development & Quality Division, our implementation teams and every division of NISC. Their success is our success, and we’re committed every day to making sure that their investment pays off.” Throughout 2020, the ad campaign will be featured in industry publications including NRECA’s RE Magazine, ISE Magazine, Broadband Communities Magazine, along with NISC’s public blog and various social media channels. Watch this video announcing our 2020 campaign, a message to our Members: Your technology. Your mission. Your success. Our promise. About NISCNational Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 840 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, Shawano, Wis., Blacksburg, Va., and Austin, Texas, NISC and its subsidiaries employ more than 1,300 professionals between the six locations and remotely throughout the United States. Additional information [...]

By | February 4th, 2020|Press Release|Comments Off on NISC Announces New Member-Focused Advertising & Promotional Campaign

NISC Employee Shares About Super Bowl-Bound Son

Michael Brunskill, a Professional Services coordinator in NISC’s Mandan, N.D., office, had the upper hand in father-son wrestling matches with his son, Daniel, until about the time Daniel started high school. Now, Daniel, 26, is a 6-foot 5-inch, 300-pound offensive lineman for the San Francisco 49ers. It’s assured there’ll be no more father-son wrestling matches between Michael and Daniel in the Brunskill household. Daniel’s story has been well-publicized in NFL media circles. He was a football program walk-on at San Diego State University, signed with the Atlanta Falcons as an undrafted NFL free agent, waived, signed to the Falcons’ practice squad, played in the now-defunct Alliance of American Football, then in April 2019, signed by the San Francisco 49ers. During the 2019-2020 NFL season, Daniel, with the athleticism and unique versatility to play three positions on the offensive line, helped fill a void left by injuries to several starters. Daniel was under tremendous pressure—and all he did was grade as one of the best offensive linemen in the NFL this season. Watch Michael share about Daniel’s gridiron journey, and what’s going through his mind leading up to the 49ers’ appearance in Super Bowl LIV Feb. 2 in Miami, Fla.: NISC Employee Shares About Super Bowl-Bound Son

By | January 30th, 2020|Blog|Comments Off on NISC Employee Shares About Super Bowl-Bound Son

NISC Board Approves New Partnerships in January Meeting

Lake Saint Louis, Mo., Jan. 21, 2020 – NISC strives to provide maximum value to its current Member-customers, while continuing strategic growth of its Membership. That growth was exhibited by the NISC Board of Directors’ approval of three new Members during its Jan. 15 meeting. The approvals, coupled with the consolidation of several Member organizations, brings NISC’s Membership total to 840. The following utility and telecommunication companies were welcomed to the NISC family. Utilities EnergyUnited Electric Membership Corporation, Statesville, N.C.Richmond Power & Light, Richmond, Ind. Telecoms Arthur Mutual Telephone Company, Defiance, Ohio Membership growth enhances NISC’s economies of scale, while allowing for an annual investment of more than $50 million in research and development and steady Membership rates, said Susan Imm, NISC vice president of Member and Industry. “We welcome these new Members to the NISC family,” Imm said. “We understand the critical role our Members play in their communities, and appreciate the trust they place in us to improve efficiencies and enhance their ability to be competitive in a rapidly changing market. We’re grateful for strong and collaborative partnerships with our Members that helps achieve their goal of providing reliable service to those who depend on them.” About NISCNational Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 840 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, Shawano, Wis., Austin, Texas, and Blacksburg, Va., NISC and [...]

By | January 21st, 2020|Press Release|Comments Off on NISC Board Approves New Partnerships in January Meeting

NISC Board Approves New Partnerships in December Meeting

Lake Saint Louis, Mo., Dec. 19, 2019 – To aid its commitment to maintaining strong and transparent relationships with its Members, NISC strives for strategic Membership growth. The NISC Board of Directors approved the addition of several new Members and Associate Members during its Dec. 11 meeting, bringing NISC’s Membership total to 846. The following utility and telecommunication companies were welcomed to the NISC family. Utilities Clay Electric Cooperative, Inc., Keystone Heights, Fla. South Dakota Rural Electric Association, Pierre, S.D. Telecoms Range Telephone Cooperative, Forsyth, Mont. Sherwood Mutual Telephone Association, Inc., Sherwood, Ohio "We are pleased to welcome these new Members to NISC," said Susan Imm, NISC vice president of Member and Industry. "Continued growth benefits all our Members by enhancing NISC's economies of scale, while allowing for continued significant investment in research and development and steady Membership rates. We're grateful for the strong and collaborative partnerships with our current Members, and appreciate the trust these new Members have placed in NISC to improve efficiencies and enhance their ability to be competitive in a rapidly-changing market." About NISC National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 846 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, Shawano, Wis., Austin, Texas, and Blacksburg, Va., NISC and its subsidiaries employ more than 1,300 professionals between the six locations. Additional information about NISC can be found at www.nisc.coop.

By | December 19th, 2019|Press Release|Comments Off on NISC Board Approves New Partnerships in December Meeting