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Press Release

|Press Release

NISC’s SmartHub® Expands into Smart Homes

Lake Saint Louis, Mo., March 13, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, has expanded its SmartHub® web and mobile app into the smart home. SmartHub’s new voice assistant functionality allows utility consumers to access the app via a Google Home or Amazon Echo, just by using their voice. "One of our goals as an organization is to keep our solutions at the forefront of technology," said David Bonnett, NISC vice president of product management. "The new voice assistant functionality in SmartHub takes advantage of the latest innovations in the smart home to help give consumers an easier way to interact with their utility." SmartHub allows utility consumers to interact with their utility provider anytime, anywhere via the web or a mobile device. Launched in 2012, SmartHub allows consumers to pay their bill, view their usage and interact with their provider by submitting outage updates and receiving important news right at their fingertips. The new voice assistant functionality takes SmartHub into the smart home. These new features allow users to utilize their Amazon Echo or Google Home devices to interact with their utility similarly to how they would when using the SmartHub app. Consumers can ask their device to talk to their utility and perform a variety of tasks like checking account balance and news updates, getting payment history, checking outage information and soon making a payment. "Consumers value convenience," said Nate Boettcher, NISC product line manager. "SmartHub's voice assistant functionality helps to continue leveraging new technology to give consumers options on how and when they communicate with their utility." For more about SmartHub's voice assistant capabilities, visit www.nisc.coop. About NISCNational Information Solutions [...]

By | March 13th, 2019|Press Release|Comments Off on NISC’s SmartHub® Expands into Smart Homes

More Than 600 Attend NISC’s 2019 Annual Meeting

Orlando, Fla., March 11, 2019 – National Information Solutions Cooperative (NISC) welcomed more than 600 Members and guests to its 2019 Utility Annual Meeting in Orlando, Fla., held in conjunction with the National Rural Electric Cooperative Association (NRECA) TechAdvantage Conference and Expo at the Orange County Convention Center, Orlando. NISC's Board of Directors and executive team conducted the business meeting, where four NISC Board Members were ratified: District 4 - Ron Salyer President at Pioneer Rural Electric Cooperative in Piqua, Ohio District 6 - Wayne Martian General Manager at North Central Electric Cooperative in Bottineau, N.D. District 8 - Jeff Churchwell General Manager at Northeast Louisiana Power Cooperative in Winnsboro, La. District 14 - Harry Barnes Director at 3 Rivers Communications in Fairfield, Mont. The business meeting also recognized former Board Director Mickey Miller of Nolin RECC for his 20+ years of combined service to the CADP and NISC Board of Directors. Carol Wright, President/CEO at Jackson Energy Cooperative in McKee, Ky., will fulfill the remainder of his three-year term for District 3. NISC President and CEO Vern Dosch delivered a keynote address centered on what it means to be a part of the NISC family: value with Membership and solutions with impact. "The focus of NISC is not just development of solutions and services," said Dosch. "We also pride ourselves in the differentiators: the 24/7 support, dedicated business managers and a commitment to collaboration. The relationship between NISC and its Members is truly Membership, amplified." Dosch also announced the acquisition of Electrical Distribution Design, Inc. (EDD), headquartered in Blacksburg, Va. EDD is a private corporation providing advanced engineering modeling software and services to the electric utility and related industries. NISC has been working with [...]

By | March 11th, 2019|News, Press Release|Comments Off on More Than 600 Attend NISC’s 2019 Annual Meeting

NISC to Sponsor and Exhibit at NRECA’s 2019 TechAdvantage

Lake Saint Louis, Mo., March 7, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, is sponsoring and exhibiting at NRECA's TechAdvantage Conference & Expo March 10-13 in Orlando, Fla. NISC will be exhibiting in Halls B4 and C of the Orange County Convention Center in Orlando Monday, March 11, from 4:30 to 7 p.m.; Tuesday, March 12, from 11:30 a.m. to 4:30 p.m.; and Wednesday, March 13, from 10 a.m. to 2 p.m. Expo attendees are encouraged to stop by booth No. 1678 to hear the latest in NISC innovations, test drive solutions and speak one-on-one with our dedicated regional business managers. Visitors will also have an opportunity to check out NISC's new SmartHub Voice Assistant, combining the features of NISC's SmartHub web and mobile app with smart home devices like Amazon Echo and Google Home. Attendees will also have a chance to win an Apple iPad or a Google Home Hub. TechAdvantage is the leading technology event for professionals in the electric cooperative sector, focused on new innovations and critical technologies that will be instrumental for electric cooperatives' success in the future. The conference brings together thousands of attendees from across the country in departments including engineering, information technology, energy services, operations and supply management. For more information on TechAdvantage, please visit www.techadvantage.org. Annual Meeting to Provide NISC HighlightsIn conjunction with TechAdvantage, NISC will be hosting its Annual Meeting Sunday, March 10, from 11:30 a.m. to 1 p.m. in Valencia D, located in the west concourse of the Orange County Convention Center. NISC president and CEO Vern Dosch alongside the vice presidents and representatives from NISC's Board of Directors will report on NISC's finances, [...]

By | March 7th, 2019|Press Release|Comments Off on NISC to Sponsor and Exhibit at NRECA’s 2019 TechAdvantage

NISC Acquires Electrical Distribution Design, Inc.

Lake Saint Louis, Mo., March 1, 2019 – To better serve its Members, National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has acquired Electrical Distribution Design, Inc. (EDD). EDD is a private corporation headquartered in Blacksburg, Va., that provides advanced engineering modeling software and services to the electric utility and related industries. NISC has been working with EDD for several years, integrating EDD’s analytics into NISC’s Geographic Information System, Outage Management System and Operations Analytics product offerings. EDD’s commercial software product, DEW, stands apart from others in its ability to deliver near real-time operational analytics for electric utilities. “EDD is a great fit with NISC in both the quality solutions and diligent service they provide their customers,” said Todd Eisenhauer, NISC vice president of Strategy & Operations Solutions. “Driven by new technologies, regulations, and end-user expectations, the utility industry is changing and evolving at a rapid pace. This acquisition will help ensure NISC’s Members are empowered to keep up with that pace by making more-informed decisions at a rate faster than ever before.” “We feel NISC is a natural fit for EDD,” said Dr. Robert Broadwater, EDD chief technology officer. “We’re excited to combine our technology and years of experience with NISC’s large active community in order to enhance our products to the benefit of all NISC’s Members.” With the acquisition, EDD and its 15 employees will become a subsidiary of NISC. About NISCNational Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 832 independent telephone companies, electric cooperatives and other public power entities. NISC is an [...]

By | March 1st, 2019|News, Press Release|Comments Off on NISC Acquires Electrical Distribution Design, Inc.

NISC Announces 2019 Educational Workshops Schedule

Lake Saint Louis, Mo., Feb. 13, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, announced the 2019 NISC workshops schedule in preparation for another exciting year of learning opportunities for NISC Members. NISC’s workshops are an integral piece of the continued education provided by NISC each year. They provide an opportunity for NISC staff to connect one-on-one with Members and discuss key features of the iVUE Enterprise software. Workshops also enable NISC Members to collaborate with one another, build relationships and share stories about how their organization uses NISC’s software.  “We are so excited to continue enhancing our workshops and to add even more dates to the schedule for this year,” said Jasper Schneider, NISC vice president of Member & Industry. “Though our annual Member Information Conference is our main learning event, the workshops enable us to work with NISC Members directly, providing one-on-one instruction and guidance, and really connect with our Members on how to best utilize NISC solutions for their organization.” NISC’s workshops are also one of the features highlighted in NISC’s new advertising campaign, Membership Amplified. The advertisements, which will run in industry publications including NRECA’s RE Magazine and NTCA’s Rural Telecom Magazine, focus on the key identifiers that set NISC apart, the unique advantages of partnership and how Members play an integral role in every aspect of the technology cooperative. The campaign will continue to highlight different NISC features throughout the year. NISC’s first workshop of 2019 will be held Feb. 20-21 at San Luis Valley REC in Monte Vista, Colo. To learn more about the 2019 NISC Workshops and to view the full schedule, please visit the NISC Community. To [...]

By | February 13th, 2019|Press Release|Comments Off on NISC Announces 2019 Educational Workshops Schedule

NISC Membership is Amplified at the 2019 Telecom Annual Meeting

New Orleans, La., February 12, 2019 – NISC Membership means more than just solutions, it’s a partnership between the software provider and the Member that drives all organizations forward. This was the theme of NISC’s 2019 Telecom Annual Meeting, held in conjunction with the NTCA RTIME Meeting and Expo in New Orleans, La. NISC president and CEO Vern Dosch took the stage at the 2019 NISC Telecom Annual Meeting to discuss what it means to be an NISC Member. Of course there are solutions, but with 24/7 support, dedicated business managers and a commitment to collaboration, the relationship between NISC and its Members is truly Membership, Amplified. "Every time we can have a conversation with our Members is important," Dosch said. "We're committed to building relationships with our Membership and having the opportunity to talk face-to-face is not one we take for granted. These meetings give us a chance to engage with our Members and collaborate to solve industry challenges and build new and exciting things together." During the NTCA Excellence Awards Ceremony, Dosch was recognized with the Outstanding Achievement Associate Member Award. He joined NTCA chief executive officer Shirley Bloomfield on stage during the ceremony to accept the award and gave thanks to NTCA for being a great partner with NISC. NISC also launched a new exhibit at the RTIME Expo. The exhibit focused on NISC’s Membership Amplified campaign and featured multiple areas designed to showcase NISC's collaboration with its Members. While NISC Membership goes far beyond technology, the solutions are still extremely important. The new exhibit featured several areas for demonstrating the latest NISC innovations. "NISC provides world-class technology solutions, but that's not where our relationship ends," said Jasper Schneider, NISC vice president [...]

By | February 12th, 2019|News, Press Release|Comments Off on NISC Membership is Amplified at the 2019 Telecom Annual Meeting

NISC to Sponsor and Exhibit at NTCA’s 2019 RTIME

Lake Saint Louis, Mo., Feb. 1, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, will be sponsoring and exhibiting at NTCA – The Rural Broadband Association’s Rural Telecom Industry Meeting & Expo (RTIME) Feb. 3-6 in New Orleans, La.

By | February 1st, 2019|Press Release|Comments Off on NISC to Sponsor and Exhibit at NTCA’s 2019 RTIME

NISC Announces New Advertising & Promotional Campaign

Lake Saint Louis, Mo., Jan. 23, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, is excited to announce its new advertising and promotional campaign: Membership Amplified. Focused on the key identifiers that set NISC apart from their competitors, Membership Amplified highlights how Members play an integral role in every aspect of the technology cooperative and the unique advantages of partnership with NISC. Some of those key advantages include training and education opportunities, Member advisory committees, dedicated regional business managers and more. "The benefits of NISC Membership run deep and we are proud to work with our Members to demonstrate that with this campaign," said Jasper Schneider, NISC vice president of Member & Industry. "Technology is transforming the electric utility and telecommunications industries and our NISC Members are at the heart of that transformation. We view our Members' success, as our own." Throughout 2019, Membership Amplified will be highlighted in industry publications including NRECA's RE Magazine and NTCA's Rural Telecom Magazine. The campaign will also be present on NISC's public blog and social media channels. For more information on Membership Amplified, please visit www.membershipamplified.coop. About NISC National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 832 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis., NISC and its subsidiaries employ more than 1,280 professionals between [...]

By | January 24th, 2019|Press Release|Comments Off on NISC Announces New Advertising & Promotional Campaign

NISC’s SmartHub recognized for energy efficiency contributions

Lake Saint Louis, Mo., Nov. 20, 2018 -- NISC’s web and mobile app, SmartHub, along with several Virginia-based NISC Members were recognized by the Virginia Energy Efficiency Council for contributions to energy efficiency. SmartHub, along with A&N Electric Cooperative, Community Electric Cooperative, Mecklenburg Electric Cooperative, Prince George Electric Cooperative, Southside Electric Cooperative and Rappahannock Electric Cooperative, were presented a second-place award in the Residential category at the 2018 Virginia Energy Efficiency Leadership Awards luncheon Nov. 14 in Richmond, Va. SmartHub is a customer engagement web and smartphone app for NISC Members’ consumers that provides an easier way to pay their bill and monitor their energy usage. To Rappahannock Electric, one of the award recipients, this has meant increased efficiency and enhanced customer communication. “Through anecdotal evidence, cooperative consumers make changes to their behavior to reduce their electricity use once presented with their personalized energy analysis,” said Kris Sieber, director of member services for Rappahannock Electric Cooperative. “In contrast to receiving an electric bill once a month, consumers are able to draw meaningful correlation to controllable factors like thermostat settings, appliance use, and see the impact external factors such as weather have on their electric use. SmartHub brings tremendous intangible value to Rappahannock Electric.” “We’ve long-known our Members are leaders in the utility industry when it comes to energy efficiency,” said Doug Remboldt, NISC vice president of Member Support. “We’re proud that SmartHub is helping these Members truly communicate with their end consumers and make a difference when it comes to energy efficiency. It puts much more information in the hands of the person at the end of the line, and allows them to not only have access to this information but select how they will [...]

By | November 20th, 2018|News, Press Release|Comments Off on NISC’s SmartHub recognized for energy efficiency contributions

NISC Launches Free CyberSense Kit

Tool kit includes animations, digital content and marketing materials to spread cyber security awareness and safety More than 130 large-scale targeted breaches occur in the United States each year, and that number is growing by 27 percent each year. (Accenture) The average cost of a malware attack on a company is $2.4 million. (Accenture) Ransomware attacks are growing more than 350 percent annually. (Cisco) For every one of these statistics, there are hundreds more. Cyber security threats loom. Attacks are intensifying. Every second, hackers are targeting people, homes, small businesses and international corporations. The urgency is real, and National Information Solutions Cooperative (NISC) is responding. October brings National Cyber Security Awareness Month, and the technology cooperative has added another tool in its cyber security arsenal, with the launch of CyberSense, a free educational toolkit available to organizations nationwide. Designed specifically for rural electric cooperatives, public power utilities and telecommunications companies, the kit includes three short animated videos, downloadable bill stuffers, social media content and retractable banners. "Our target audience is end consumers/customers," says Jeff Nelson, NISC general counsel and vice president of Information Security and Risk Management. "Awareness starts at home. If we can bring a cyber security culture into our homes, we are not only providing a service to our communities, but we're helping to mitigate threats and strengthen our nation against these cyber crimes." NISC's leadership in cyber security extends into its software solutions, with a full suite of solutions designed to help Members protect their organizations from attacks, including training modules, detection and response solutions, endpoint protection, perimeter defense tools and vulnerability management solutions. "As a technology cooperative, it is our responsibility to arm our Members with premier protection solutions so they [...]

By | September 25th, 2018|Press Release|Comments Off on NISC Launches Free CyberSense Kit