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Press Release

|Press Release

NISC Launches Free CyberSense Kit

Tool kit includes animations, digital content and marketing materials to spread cyber security awareness and safety More than 130 large-scale targeted breaches occur in the United States each year, and that number is growing by 27 percent each year. (Accenture) The average cost of a malware attack on a company is $2.4 million. (Accenture) Ransomware attacks are growing more than 350 percent annually. (Cisco) For every one of these statistics, there are hundreds more. Cyber security threats loom. Attacks are intensifying. Every second, hackers are targeting people, homes, small businesses and international corporations. The urgency is real, and National Information Solutions Cooperative (NISC) is responding. October brings National Cyber Security Awareness Month, and the technology cooperative has added another tool in its cyber security arsenal, with the launch of CyberSense, a free educational toolkit available to organizations nationwide. Designed specifically for rural electric cooperatives, public power utilities and telecommunications companies, the kit includes three short animated videos, downloadable bill stuffers, social media content and retractable banners. "Our target audience is end consumers/customers," says Jeff Nelson, NISC general counsel and vice president of Information Security and Risk Management. "Awareness starts at home. If we can bring a cyber security culture into our homes, we are not only providing a service to our communities, but we're helping to mitigate threats and strengthen our nation against these cyber crimes." NISC's leadership in cyber security extends into its software solutions, with a full suite of solutions designed to help Members protect their organizations from attacks, including training modules, detection and response solutions, endpoint protection, perimeter defense tools and vulnerability management solutions. "As a technology cooperative, it is our responsibility to arm our Members with premier protection solutions so they [...]

By | September 25th, 2018|Press Release|Comments Off on NISC Launches Free CyberSense Kit

NISC® Hosts More Than 2,500 at the Annual Member Conference

St. Louis, Sept. 13, 2018 — National Information Solutions Cooperative (NISC®), a leading provider of technology solutions to utility and telecommunications organizations worldwide, hosted more than 2,500 Members, partners and staff at its annual Member Information Conference (MIC) Sept. 11-13 at the America’s Center in St. Louis, Mo. The IT cooperative’s annual learning conference draws users from all over the continental U.S., Hawaii, Alaska and Canada. With class topics ranging from accounting and billing to engineering and customer care, the MIC offered more than 190 learning sessions throughout the three-day event, with 46 sessions being led by NISC Members. Along with the learning sessions, the 2018 MIC also hosted three powerful general sessions over the course of the conference. Day One was kicked off by NISC’s president and chief executive officer Vern Dosch, who delivered an inspirational opening general session focusing on NISC’s 50-year history of innovation and Member service. Day Two featured executives and thought leaders in the telecom and utility industries. Shirley Bloomfield, chief executive officer of NTCA–The Rural Broadband Association, shared her thoughts on the benefits that rural broadband networks bring to the national economy. Kirk Johnson, senior vice president of Government Relations for NRECA, discussed the state of the utility industry and importance of working together towards our common goals. “We were extremely pleased to host our Members this week at the 2018 MIC,” said Jasper Schneider, NISC vice president of Member and Industry. “At the heart of this conference is learning, and our Members had the opportunity to attend more than 190 different classes. We also had the pleasure of welcoming numerous industry partners and friends. As much as the MIC was about celebrating our 50 years of service and [...]

By | September 13th, 2018|Press Release|Comments Off on NISC® Hosts More Than 2,500 at the Annual Member Conference

NISC Focuses on Taking Solutions into the Future

New Solutions, Features Unveiled at the 2018 Member Information Conference Saint Louis, Mo., Sept. 12, 2018 — National Information Solutions Cooperative (NISC) is celebrating 50 years of business at the Member Information Conference (MIC) this week in St. Louis, Mo. While the celebration is focused on the past, NISC’s solutions look to the future with new features and products being showcased over the course of the conference.   “While we pause to celebrate 50 years in the technology industry at this year’s MIC, we have to ensure our solutions continue to focus on the future,” said Vern Dosch, President and CEO of NISC. “We want to make sure we’re staying ahead of the curve and continuing to deliver solutions that will help our Members do their jobs efficiently and effectively.”   This week, NISC released a modernized design and new, enhanced functionality for iVUE Mosaic, a tool to help users make better business decisions by better leveraging data to identify trends. The new design provides an enhanced user experience allowing users to gain new insights from their data with more than 300 pieces of standardized content right out of the box.   NISC Operations Analytics (OA) is another new NISC solution, helping engineers and system operators of electric systems harness the granularity of time-series data for better decision making. OA, along with EDD’s Distributed Engineering Workstation (DEW), enables users to look beyond peak system analysis to better grasp real system performance and provide better service to members, increased savings in their operations and better management of their electrical grid.   iVUE Connect is helping carry NISC’s enterprise platform into the future. iVUE Connect – Service’s functionality continues to grow with the addition of delinquent collections [...]

By | September 12th, 2018|Press Release|Comments Off on NISC Focuses on Taking Solutions into the Future

NISC Announces New Features for iVUE® Mosaic

The technology cooperative has launched new features and functionality within iVUE Mosaic, a business intelligence tool turning data into actionable information. Saint Louis, Mo., Sept. 11, 2018 — At the annual Member Information Conference this week in St. Louis, Mo., National Information Solutions Cooperative (NISC) announced a new, modernized design with enhanced features for its iVUE Mosaic solution, a cloud-based tool helping organizations better leverage data and identify trends to make more informed business decisions. Along with a sleek, new design and improved user navigation, iVUE Mosaic now has over 300 pieces of standardized content available to users, providing a baseline to work towards their specific organization's goals. Depending on their needs, users also have the option to build their own content from scratch, with support readily available from NISC staff. "These new features allow our Members to gain immediate insights into their data by using out of the box content," said John Weber, NISC product line manager. "In addition, they can also easily customize an existing visualization to meet their unique needs." Other new features available to users include improved portal creation tools, expanded iVUE data sources as well as a New Data Source Explorer for navigation. Egyptian Electric Cooperative, located in Murphysboro, Ill., deployed iVUE Mosaic in February of 2018. The cooperative was looking for a better tool to not only analyze their data, but to present that data in an effective way to the decision makers at Egyptian. "Before we began using iVUE Mosaic, we gathered information from various NISC modules and developed reports from spreadsheets or Word documents," said Art Pontow, projects manager for Egyptian Electric. "It was very time-consuming, and the reports didn't have the flexibility that we were looking [...]

By | September 11th, 2018|News, Press Release|Comments Off on NISC Announces New Features for iVUE® Mosaic

NISC’s Member Information Conference to draw 2,500 to downtown St. Louis

Lake Saint Louis, Mo., Sept. 6, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, announces its annual Member Information Conference (MIC) Sept. 11-13, 2018, in downtown St. Louis at the America's Center. NISC's premier learning event, the MIC, brings together more than 2,500 Members, NISC employees, invited guests and national speakers for a three-day conference featuring more than 190 concurrent sessions and three power-packed general sessions. "At the heart of the MIC is learning," says Jasper Schneider, NISC Vice President of Member and Industry. "We're able to emphasize our enterprise-wide technology solutions to help Members better enhance their operations and utilize the NISC solution suite to its full potential. Our scope spans a wide range of industry professionals, from executives to communications/marketing, accounting, finance, human resources and information technology professionals." This year's MIC celebrates NISC's 50th anniversary with special tributes to our rich history and a focus on the next 50 years. Highlights: Sessions From accounting and billing to engineering and all points in-between, the 2018 MIC will provide a record 191 sessions on the latest enhancements to NISC solutions, updates on the technology roadmap and discussions of issues facing the utility and telecom industries. Of these sessions, 46 will be Member-led, featuring best practices and case studies. Partner Pavilion As the hub for the MIC's events, the Partner Pavilion is home to NISC's Consulting Booth and Innovations Lab, where attendees can meet with NISC subject matter experts, as well as more than 30 exhibiting partners and vendors showcasing a variety of solutions and services valuable to our Member organizations. Thought-provoking General Sessions Sept. 11 Vern Dosch President and CEO of NISC Dosch will share [...]

By | September 6th, 2018|News, Press Release|Comments Off on NISC’s Member Information Conference to draw 2,500 to downtown St. Louis

NISC Announces Key Partnership with Momentum Telecom

Technology cooperative’s multi-industry solutions seamlessly integrate with Momentum to offer enhanced broadband services Lake Saint Louis, Mo., July 26, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announces a key partnership with Momentum Telecom as part of its overall multi-industry enterprise software solutions offerings. Momentum Telecom, a leading provider of cloud voice, BBX broadband management and support services, offers customizable cloud-based applications, including voice, video and collaboration tools, for direct customers and more than 500 nationwide white label and channel partners. With this collaboration, NISC’s software solutions will integrate seamlessly with Momentum’s cloud-based solutions, offering NISC Members enhanced broadband services and a one-stop-shop for billing, payment and service offerings. “Our partnerships are crucial to providing our Members superior service,” says David Bonnett, NISC vice president of Product Management. “NISC really stands out in the marketplace for a couple key reasons: First, we’re a cooperative; our customers are our Members. We exist to serve, and we work for people, not profit. Second, we serve multiple industries including utility, telecom, broadband and municipal services. And lastly, we offer enterprise-wide solutions, enabling advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions.” While NISC will continue to support and integrate with other third-party cloud-voice platforms, the technology cooperative’s preferred relationship with Momentum allows full integration with Momentum’s suite of services. “The integrations, access to the most advanced technology and sharing of knowledge that will come from this partnership is going to truly empower operators to reach new heights and will be a vital key to success in today’s business landscape,” said Tara Kelley, Momentum senior vice president [...]

By | July 26th, 2018|Press Release|Comments Off on NISC Announces Key Partnership with Momentum Telecom

NISC Expands Presence with Indiana Municipal Power Agency

The technology cooperative has added two Indiana-based utilities to its growing Membership. Lake Saint Louis, Mo., July 18, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has long been a supporter of the Indiana Municipal Power Agency (IMPA). The IT cooperative continues to strengthen its presence in the region with the addition of Lebanon Utilities in Lebanon, Ind., and Lawrenceburg Municipal Utilities in Lawrenceburg, Ind. “IMPA serves as an energy partner to communities in Indiana and Ohio,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We are excited to help serve this region by offering integrated software solutions that will not only benefit customers in Lebanon and Lawrenceburg but will also make their operations more streamlined and efficient.” Lebanon Utilities (LU) offers electric, sewer and water services to more than 8,800 customers in central Indiana. Additionally, the company manages and operates storm water and telecommunications facilities for the City of Lebanon. LU currently uses NISC’s automated bill printing services and is expanding their use of NISC solutions by implementing the fully integrated enterprise for billing, accounting and operations management. “We realized we needed a modern, robust, fully integrated platform to manage our business more efficiently,” said Sandra Morgan, CFO for LU. “NISC offers a suite of functionality that provides us a one-stop-shop for all our business process needs – including billing for all services, meter data management and an App for field service management. In addition, they offer award-winning support, so we know we will have a lasting, stable relationship.” Lawrenceburg Municipal Utilities (LMU) offers electric, water and waste water services to more than 3,400 businesses and residents in southeastern Indiana. LMU [...]

By | July 17th, 2018|News, Press Release|Comments Off on NISC Expands Presence with Indiana Municipal Power Agency

NISC Expands Presence in TVA Market

Enterprise, Broadband Solutions Becoming More Important to Utility Providers Across the Country Lake Saint Louis, Mo., May 21, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, has long been a supporter of the Tennessee Valley Authority (TVA) and its members. The IT Cooperative continues to strengthen its presence in the region with the addition of City of Dayton Utilities in Dayton, Tenn., Decatur Utilities (DU) in Decatur, Ala., Murray Electric System (MES) in Murray, Ky. And Sequachee Valley Electric Co-op (SVEC) in South Pittsburg, Tenn. “TVA has been essential to the southeastern United States as an energy provider and partner in economic development,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We’re excited to continue to be the technology partner to SVEC, MES and Decatur Utilities and help them utilize technology that’s critical to their systems and improving the quality of life of their service areas.” SVEC is a distribution cooperative serving more than 34,000 residences and businesses across 3,000 miles of line and 14 substations in southeastern Tennessee. SVEConnect, a subsidiary of SVEC, will provide Fiber to the Home service to the residents of Marion County, Tennessee. SVEConnect will leverage NISC’s experience in the broadband industry to utilize iVUE Connect Service with broadband functionality for their customer care, billing and accounting needs. “We are excited to work with NISC on our fiber deployment,” said Mike Partin, CEO of SVEC. “Having a partner who understands the broadband industry, in addition to the electric industry, is important to us as we begin this new venture. iVUE Connect will make our deployment more efficient for our employees and ultimately our members.” MES offers [...]

By | May 21st, 2018|News, Press Release|Comments Off on NISC Expands Presence in TVA Market

NISC Announces Expanded Operations and Engineering Platform

The technology cooperative has launched NISC Operations Analytics, an integrated analysis platform for engineers and system operators of electric systems. Lake Saint Louis, Mo., May 3, 2018 — National Information Solutions Cooperative (NISC), an IT cooperative serving utilities and telecommunications organizations worldwide, announced the launch of NISC Operations Analytics (OA), an integrated platform for engineers and system operators of electric systems, which harnesses hourly AMI reads and the granularity of time-series data for better decision-making. “NISC Operations Analytics is a true paradigm shift,” said Todd Eisenhauer, NISC vice president of Strategy & Operations Solutions. “It changes the way utilities manage and operate for their distribution network, giving users greater visibility into system performance.” Leveraging a time-series approach, NISC Operations Analytics allows users to look beyond peak system analysis to better grasp real system performance. Data gleaned from NISC’s Meter Data Management System (MDMS), GIS, and Members’ Supervisory Control and Data Acquisition (SCADA) allows users to create realistic models and run calculations to make better-informed decisions. The core engine of NISC Operations Analytics is provided by EDD’s Distributed Engineering Workstation (DEW), which can analyze interval AMI data in a detailed electrical model, allowing it to be thoroughly vetted. Users can review large quantities of data collected over long periods of time, and identify trends and patterns in usage to make better planning and operational decisions. Previously, Verendrye Electric Cooperative, Velva and Minot, N.D., had been using seasonal models to make approximations, often over or underestimating equipment sizes and having to redo installations in the field. With the deployment of OA, Verendrye has saved time and money, properly sizing equipment in the field thanks to the ability to analyze real, hourly meter data. “At Verendrye, we see the implementation of OA as [...]

By | May 3rd, 2018|News, Press Release|Comments Off on NISC Announces Expanded Operations and Engineering Platform

NISC Celebrates 50 Years of Innovation and Member Service

Lake Saint Louis, Mo., February 28, 2018 — National Information Solutions Cooperative (NISC), an IT cooperative serving utilities and telecommunications organizations worldwide, has reached 50 years in business and kicked off a year of celebrations at the 2018 NRECA TechAdvantage Conference in Nashville, Tenn., and the 2018 RTIME Conference in Austin, Texas. "A 50-year technology cooperative is really something rare," said Vern Dosch, NISC President & CEO. "We wouldn't be here without the support of our Members and the dedication of our employees, and I'm very grateful to everyone for helping us hit such a tremendous milestone." NISC was the product of a merger between Central Area Data Processing (CADP) in Missouri and North Central Data Cooperative (NCDC) in North Dakota in 2000. The two technology cooperatives have been providing IT services to utility and telecommunications companies since the late 1960s, many of which are still Members today. At TechAdvantage and RTIME, NISC recognized 29 utility and telecom Members that have been with the organization for 50 years. Today, NISC serves more than 860 independent telephone companies, electric cooperatives and other public power entities. "It's so exciting to see the dream of one NISC realized," Dosch said. "We are not done. I can't wait to see what the next 50 years bring to NISC, because it’s going to be exciting, innovative and absolutely driven by our Membership." As part of NISC's 50th anniversary celebration, the company launched a charitable component called Giving 50@50. The organization raised $50,000 – half of which came from NISC employees. During the NISC Annual Meeting at TechAdvantage, NRECA CEO Jim Matheson and NRECA International Senior Vice President Dan Waddle joined Dosch on stage to accept a $25,000 donation to NRECA [...]

By | February 28th, 2018|News, Press Release|Comments Off on NISC Celebrates 50 Years of Innovation and Member Service