The 2018 Member Information Conference (MIC) has come to a close, and it was a great week full of learning and fun. The week wouldn’t have been as successful, though, without the help and participation of our Members. More than 40 sessions were led by NISC Members throughout the week and were among the most popular sessions offered at the conference.
The technology cooperative has launched new features and functionality within iVUE Mosaic, a business intelligence tool turning data into actionable information. Saint Louis, Mo., Sept. 11, 2018 — At the annual Member Information Conference this week in St. Louis, Mo., National Information Solutions Cooperative (NISC) announced a new, modernized design with enhanced features for its iVUE Mosaic solution, a cloud-based tool helping organizations better leverage data and identify trends to make more informed business decisions. Along with a sleek, new design and improved user navigation, iVUE Mosaic now has over 300 pieces of standardized content available to users, providing a baseline to work towards their specific organization's goals. Depending on their needs, users also have the option to build their own content from scratch, with support readily available from NISC staff. "These new features allow our Members to gain immediate insights into their data by using out of the box content," said John Weber, NISC product line manager. "In addition, they can also easily customize an existing visualization to meet their unique needs." Other new features available to users include improved portal creation tools, expanded iVUE data sources as well as a New Data Source Explorer for navigation. Egyptian Electric Cooperative, located in Murphysboro, Ill., deployed iVUE Mosaic in February of 2018. The cooperative was looking for a better tool to not only analyze their data, but to present that data in an effective way to the decision makers at Egyptian. "Before we began using iVUE Mosaic, we gathered information from various NISC modules and developed reports from spreadsheets or Word documents," said Art Pontow, projects manager for Egyptian Electric. "It was very time-consuming, and the reports didn't have the flexibility that we were looking [...]
Lake Saint Louis, Mo., Sept. 6, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, announces its annual Member Information Conference (MIC) Sept. 11-13, 2018, in downtown St. Louis at the America's Center. NISC's premier learning event, the MIC, brings together more than 2,500 Members, NISC employees, invited guests and national speakers for a three-day conference featuring more than 190 concurrent sessions and three power-packed general sessions. "At the heart of the MIC is learning," says Jasper Schneider, NISC Vice President of Member and Industry. "We're able to emphasize our enterprise-wide technology solutions to help Members better enhance their operations and utilize the NISC solution suite to its full potential. Our scope spans a wide range of industry professionals, from executives to communications/marketing, accounting, finance, human resources and information technology professionals." This year's MIC celebrates NISC's 50th anniversary with special tributes to our rich history and a focus on the next 50 years. Highlights: Sessions From accounting and billing to engineering and all points in-between, the 2018 MIC will provide a record 191 sessions on the latest enhancements to NISC solutions, updates on the technology roadmap and discussions of issues facing the utility and telecom industries. Of these sessions, 46 will be Member-led, featuring best practices and case studies. Partner Pavilion As the hub for the MIC's events, the Partner Pavilion is home to NISC's Consulting Booth and Innovations Lab, where attendees can meet with NISC subject matter experts, as well as more than 30 exhibiting partners and vendors showcasing a variety of solutions and services valuable to our Member organizations. Thought-provoking General Sessions Sept. 11 Vern Dosch President and CEO of NISC Dosch will share [...]
The technology cooperative has added two Indiana-based utilities to its growing Membership. Lake Saint Louis, Mo., July 18, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has long been a supporter of the Indiana Municipal Power Agency (IMPA). The IT cooperative continues to strengthen its presence in the region with the addition of Lebanon Utilities in Lebanon, Ind., and Lawrenceburg Municipal Utilities in Lawrenceburg, Ind. “IMPA serves as an energy partner to communities in Indiana and Ohio,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We are excited to help serve this region by offering integrated software solutions that will not only benefit customers in Lebanon and Lawrenceburg but will also make their operations more streamlined and efficient.” Lebanon Utilities (LU) offers electric, sewer and water services to more than 8,800 customers in central Indiana. Additionally, the company manages and operates storm water and telecommunications facilities for the City of Lebanon. LU currently uses NISC’s automated bill printing services and is expanding their use of NISC solutions by implementing the fully integrated enterprise for billing, accounting and operations management. “We realized we needed a modern, robust, fully integrated platform to manage our business more efficiently,” said Sandra Morgan, CFO for LU. “NISC offers a suite of functionality that provides us a one-stop-shop for all our business process needs – including billing for all services, meter data management and an App for field service management. In addition, they offer award-winning support, so we know we will have a lasting, stable relationship.” Lawrenceburg Municipal Utilities (LMU) offers electric, water and waste water services to more than 3,400 businesses and residents in southeastern Indiana. LMU [...]
NISC works closely with the American Public Power Association (APPA) in effort to continually establish our branding, as well as to gain exposure in Growth Markets. Part of our efforts include providing Member featured articles for publication that are industry pertinent, relative to NISC solutions and services. “Bundling broadband with electricity: A Kentucky pioneer’s story” is currently being featured on Public Power Daily ENews for the months of May and June, reaching more than 2,000 APPA Members, with emphasis on TVA.
Enterprise, Broadband Solutions Becoming More Important to Utility Providers Across the Country Lake Saint Louis, Mo., May 21, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, has long been a supporter of the Tennessee Valley Authority (TVA) and its members. The IT Cooperative continues to strengthen its presence in the region with the addition of City of Dayton Utilities in Dayton, Tenn., Decatur Utilities (DU) in Decatur, Ala., Murray Electric System (MES) in Murray, Ky. And Sequachee Valley Electric Co-op (SVEC) in South Pittsburg, Tenn. “TVA has been essential to the southeastern United States as an energy provider and partner in economic development,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We’re excited to continue to be the technology partner to SVEC, MES and Decatur Utilities and help them utilize technology that’s critical to their systems and improving the quality of life of their service areas.” SVEC is a distribution cooperative serving more than 34,000 residences and businesses across 3,000 miles of line and 14 substations in southeastern Tennessee. SVEConnect, a subsidiary of SVEC, will provide Fiber to the Home service to the residents of Marion County, Tennessee. SVEConnect will leverage NISC’s experience in the broadband industry to utilize iVUE Connect Service with broadband functionality for their customer care, billing and accounting needs. “We are excited to work with NISC on our fiber deployment,” said Mike Partin, CEO of SVEC. “Having a partner who understands the broadband industry, in addition to the electric industry, is important to us as we begin this new venture. iVUE Connect will make our deployment more efficient for our employees and ultimately our members.” MES offers [...]
The technology cooperative has launched NISC Operations Analytics, an integrated analysis platform for engineers and system operators of electric systems. Lake Saint Louis, Mo., May 3, 2018 — National Information Solutions Cooperative (NISC), an IT cooperative serving utilities and telecommunications organizations worldwide, announced the launch of NISC Operations Analytics (OA), an integrated platform for engineers and system operators of electric systems, which harnesses hourly AMI reads and the granularity of time-series data for better decision-making. “NISC Operations Analytics is a true paradigm shift,” said Todd Eisenhauer, NISC vice president of Strategy & Operations Solutions. “It changes the way utilities manage and operate for their distribution network, giving users greater visibility into system performance.” Leveraging a time-series approach, NISC Operations Analytics allows users to look beyond peak system analysis to better grasp real system performance. Data gleaned from NISC’s Meter Data Management System (MDMS), GIS, and Members’ Supervisory Control and Data Acquisition (SCADA) allows users to create realistic models and run calculations to make better-informed decisions. The core engine of NISC Operations Analytics is provided by EDD’s Distributed Engineering Workstation (DEW), which can analyze interval AMI data in a detailed electrical model, allowing it to be thoroughly vetted. Users can review large quantities of data collected over long periods of time, and identify trends and patterns in usage to make better planning and operational decisions. Previously, Verendrye Electric Cooperative, Velva and Minot, N.D., had been using seasonal models to make approximations, often over or underestimating equipment sizes and having to redo installations in the field. With the deployment of OA, Verendrye has saved time and money, properly sizing equipment in the field thanks to the ability to analyze real, hourly meter data. “At Verendrye, we see the implementation of OA as [...]
A technology cooperative reaching 50 years is an accomplishment that not only requires commitment and hard work, but the support and help of others along the way. To recognize and give back to the industries that helped NISC hit this tremendous milestone, the IT cooperative and its employees came together to raise funds for NRECA International and the Foundation for Rural Service (FRS). Together, NISC employees raised $25,000, which was then matched by NISC for a total of $50,000. These funds were split between FRS and NRECA International and presented to them during the 2018 NRECA TechAdvantage Expo in Nashville, Tenn., and the 2018 RTIME Meeting & Expo in Austin, Texas. "We wanted to recognize and give back to the industries who have given so much to us," said Jasper Schneider, NISC Vice President of Member & Industry. "Our employees came together to raise funds for two exemplary organizations who have played a key role in the advancement of the cooperative business model." NRECA International builds sustainable rural electrification programs across the globe, improving education, healthcare, safety and economic opportunity for millions of people. Over the past 55 years, they have brought electricity to more than 120 million people in 43 developing countries, and more than 300 NRECA-member cooperatives have contributed time and resources to rural communities served by NRECA International projects. FRS provides support and resources to rural telecom companies, communities and policymakers. Their mission revolves around sustaining and enhancing the quality of life in America by advancing a better understanding of rural issues. They also have a strong focus on providing educational achievement opportunities for rural youth, encouraging them to build up their communities. For more on NISC’s 50th anniversary, please visit nisc50.coop [...]
Lake Saint Louis, Mo., February 28, 2018 — National Information Solutions Cooperative (NISC), an IT cooperative serving utilities and telecommunications organizations worldwide, has reached 50 years in business and kicked off a year of celebrations at the 2018 NRECA TechAdvantage Conference in Nashville, Tenn., and the 2018 RTIME Conference in Austin, Texas. "A 50-year technology cooperative is really something rare," said Vern Dosch, NISC President & CEO. "We wouldn't be here without the support of our Members and the dedication of our employees, and I'm very grateful to everyone for helping us hit such a tremendous milestone." NISC was the product of a merger between Central Area Data Processing (CADP) in Missouri and North Central Data Cooperative (NCDC) in North Dakota in 2000. The two technology cooperatives have been providing IT services to utility and telecommunications companies since the late 1960s, many of which are still Members today. At TechAdvantage and RTIME, NISC recognized 29 utility and telecom Members that have been with the organization for 50 years. Today, NISC serves more than 860 independent telephone companies, electric cooperatives and other public power entities. "It's so exciting to see the dream of one NISC realized," Dosch said. "We are not done. I can't wait to see what the next 50 years bring to NISC, because it’s going to be exciting, innovative and absolutely driven by our Membership." As part of NISC's 50th anniversary celebration, the company launched a charitable component called Giving 50@50. The organization raised $50,000 – half of which came from NISC employees. During the NISC Annual Meeting at TechAdvantage, NRECA CEO Jim Matheson and NRECA International Senior Vice President Dan Waddle joined Dosch on stage to accept a $25,000 donation to NRECA [...]
The technology cooperative has launched iVUE Connect® Service, a web-based customer service and provisioning solution that provides functionality for utilities deploying broadband solutions. Lake Saint Louis, Mo., January 4, 2018 — Today National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announced the launch of iVUE Connect® Service, a web-based customer service and provisioning solution that provides functionality for utilities deploying broadband solutions. "Rural America is making great strides in deploying broadband," said Jasper Schneider, NISC Vice President of Member and Industry. "Utilities are finding areas where their members are underserved, along with upgrading their infrastructure to prepare for the future. With the release of iVUE Connect Service, NISC will ensure that these rural utilities deploying broadband will not only go fast, but also far." NISC's iVUE Connect solution takes the iVUE Enterprise System beyond the desktop into the cloud. IVUE Connect Service focuses on customer service, making it easier for staff to assist customers by finding information more quickly in a web-based, user-friendly environment. NISC's iVUE Connect Service is more than just a customer service tool. It's a unified Customer Care & Billing (CC&B) platform that enables NISC Members to provide the full complement of triple-play telecommunications services including auto-provisioning. It also supports all the needs of the contemporary utility enabling a smarter grid. David Bonnett, NISC Vice President of Product Management, says the cloud-based functionality will allow utilities greater flexibility and improved user experience. "Our unified solution will allow utilities offering broadband service more efficiencies in serving their customers by finding information in a web-based, user-friendly environment. The software isn't just a traditional CIS package, but one that can handle a variety of tasks that [...]