Software conversions can be difficult, but Stephanie Parr of Lawrenceburg Utility Systems says that the product NISC offers and the things the software can do helps multi-service utilities like them get to where they want to be in terms of […]
NISC’s solutions give our Members the time and resources they need to focus on what they do best — serve their communities.
Co-Mo Electric Cooperative was established in 1939, energizing its first section of line on Christmas Eve. Headquartered in Tipton, Missouri, it serves 33,530 meters in nine central Missouri counties. A majority of its members live in rural areas around small […]
When your community needs critical services to succeed and flourish, you spring into action. You need a technology partner who is willing to do the same.
Your goals are our mission, and we are here to serve. In this video, John Kuhlman, Information Systems Manager of Decatur Utilities, shares how the NISC enterprise helped them move from 22 different vendors and partners to one, allowing them […]
When a customer calls you, does your customer service and support staff know who they are, what service they have, what equipment they’re using, and other key details? Can a single employee help solve a customer’s problem with infrequent need […]
Red River Communications has seen increasing growth in their territory of Abercrombie, North Dakota. Recently, the communications provider moved to NISC’s iVUE Connect – Service solution to serve their customers today and into the future.
Service beyond the sale is critical for building relationships. NISC’s account management, sales, support and teams throughout the organization strive to build relationships with Members through solving challenges together.
On the heels of a transition to NISC solutions, an 87-year-old electric co-op with the mission of providing excellent service to its members received J.D. Power’s highest honor in customer satisfaction among cooperatives less than a year after going live […]
Clay Electric Cooperative’s move to NISC’s enterprise solution has created efficiencies and integrations that benefit both employees and customers. The move also addresses some of the major challenges that come with running one of the largest electric cooperatives in the […]
Clay Electric Cooperative’s members noticed a radical move forward in the technology offerings they were given after implementing NISC solutions. As a result, both customer and employee satisfaction have been impacted in very positive ways.
NISC’s Members provide services that connect their customers to their best lives. It is NISC’s mission to help them effectively and efficiently provide those essential services to their communities.
