The NISC CommunityThe NISC Community is an interactive website designed to foster communication and collaboration between NISC employees and our Members. If you are already an NISC Member, we invite you to log in here to begin talking with our experts, learning about our products, and staying connected.


I forgot my password  |  I forgot my username


|Mary Miller
Mary Miller

About Mary Miller

Mary Miller is Manager of Communications and Events for NISC, responsible for NISC national events, corporate communications and public relations strategies, along with related content and collateral materials. Prior to NISC, Miller led the Communications and Creative Services division at Basin Electric Power Cooperative, a wholesale G&T cooperative headquartered in Bismarck, ND, where she was employed for 18 years. Miller holds a bachelor of science from Minnesota State University - Moorhead, and is a graduate of the Bismarck-Mandan Chamber of Commerce's Leadership Bismarck-Mandan program. She currently sits on the boards of the Abused Adult Resource Center, the Bismarck Public Schools Foundation and the Lewis and Clark Development Group. She is married to Brady Miller and has three children. Miller works in NISC's Mandan office.

NISC Expands Presence with Indiana Municipal Power Agency

The technology cooperative has added two Indiana-based utilities to its growing Membership. Lake Saint Louis, Mo., July 18, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has long been a supporter of the Indiana Municipal Power Agency (IMPA). The IT cooperative continues to strengthen its presence in the region with the addition of Lebanon Utilities in Lebanon, Ind., and Lawrenceburg Municipal Utilities in Lawrenceburg, Ind. “IMPA serves as an energy partner to communities in Indiana and Ohio,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We are excited to help serve this region by offering integrated software solutions that will not only benefit customers in Lebanon and Lawrenceburg but will also make their operations more streamlined and efficient.” Lebanon Utilities (LU) offers electric, sewer and water services to more than 8,800 customers in central Indiana. Additionally, the company manages and operates storm water and telecommunications facilities for the City of Lebanon. LU currently uses NISC’s automated bill printing services and is expanding their use of NISC solutions by implementing the fully integrated enterprise for billing, accounting and operations management. “We realized we needed a modern, robust, fully integrated platform to manage our business more efficiently,” said Sandra Morgan, CFO for LU. “NISC offers a suite of functionality that provides us a one-stop-shop for all our business process needs – including billing for all services, meter data management and an App for field service management. In addition, they offer award-winning support, so we know we will have a lasting, stable relationship.” Lawrenceburg Municipal Utilities (LMU) offers electric, water and waste water services to more than 3,400 businesses and residents in southeastern Indiana. LMU [...]

By | July 17th, 2018|News, Press Release|Comments Off on NISC Expands Presence with Indiana Municipal Power Agency

NISC’s multi-industry work with Murray, Ky. featured by APPA

NISC works closely with the American Public Power Association (APPA) in effort to continually establish our branding, as well as to gain exposure in Growth Markets. Part of our efforts include providing Member featured articles for publication that are industry pertinent, relative to NISC solutions and services. “Bundling broadband with electricity: A Kentucky pioneer’s story” is currently being featured on Public Power Daily ENews for the months of May and June, reaching more than 2,000 APPA Members, with emphasis on TVA.

By | June 26th, 2018|News|Comments Off on NISC’s multi-industry work with Murray, Ky. featured by APPA

FRS Honors Rural Youth Across the Country with NISC Scholarships & Awards

As NISC celebrates 50 years, we celebrate the people who built us – our Members and employees. In that same spirit, it is new minds, ideas and innovations that will usher us into the next 50 years. To commemorate our 50th, NISC’s employees invested in that future workforce through our “Giving 50@50” campaign, and today, we’re seeing the tangible ways those funds are changing lives. The Foundation for Rural Service (FRS) was one organization that received “Giving 50@50” funds. Dedicated to providing educational resources and enhancing the lives of rural Americans, FRS provides grants to rural communities and scholarships for rural youth, encouraging them to build up their communities. Oftentimes, receiving a scholarship can be the deciding factor in whether students are able to afford college. Earlier this month, FRS hosted another successful Youth Tour in Washington, D.C., where high school students from across rural America traveled to our national’s capitol to learn about rural telecommunications and to tell their community’s story. Students are chosen and sponsored by an NTCA member, and are often chosen for their work ethic and success in school. With the funds raised by NISC, FRS was able to honor students across the country for their commitment to leadership and service. FRS recognized five outstanding students with the NISC Leadership and Service Award and a $100 prize. These students were voted on by Youth Tour chaperones and were chosen for showcasing inclusion, kindness and service to others throughout the week. There were also 10 honorable mentions who received $25. “We can’t thank NISC enough for their support of FRS and our mission,” said FRS Executive Director Jessica Golden. “The Youth Tour is an incredible experience for these students, and we were [...]

By | June 20th, 2018|Blog|Comments Off on FRS Honors Rural Youth Across the Country with NISC Scholarships & Awards

NISC Named a 2018 Best Place to Work in IT by Computerworld

Lake Saint Louis, Mo., June 18, 2018 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies was once again named a Best Place to Work in Information Technology (IT) by Computerworld. 2018 marks the 15th straight year and 16th time overall NISC has received this prestigious award. Polled and based off employee surveys on workplace satisfaction, the honor recognizes technology companies with unique benefits packages, career development opportunities and retention and training programs. NISC was ranked no. 12 on the list for small organizations. “The companies on our list do tend to pay competitive salaries, but their corporate culture, benefits and perks make them truly exceptionable places to work,” said Ken Mingis, executive editor, News & Strategy for Computerworld. “The employees we survey highly value benefits that contribute to work-life balance and they praise companies with accessible leaders, clear communications and a positive work environment.” To view the full list of 2018 Computerworld awardees, please visit About NISC National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to 828 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis., NISC and its subsidiaries employ more than 1,280 professionals between the four locations. Additional information about NISC can be found at, or please contact:

By | June 18th, 2018|News, Press Release|Comments Off on NISC Named a 2018 Best Place to Work in IT by Computerworld

NISC Awarded the 2018 ‘Nature’s Friend Award’

Each spring, Arbor Day is observed annually to celebrate trees and encourage tree planting. Many communities around the world gather on this day to plant trees and take care of their parks. At the Arbor Day celebration in the new Co-op Park in Shawano, Wis., NISC was awarded the 2018 Commercial ‘Nature’s Friend Award’ by the Shawano Tree Advisory Board for its outstanding property. The facility features a well-manicured lot and an abundance of trees. The Mayor and City Forester of Shawano were pleased with NISC’s mindfulness of nature during the construction of this facility. “We look for outstanding properties, with trees that are taken care of,” said Tree Advisory Committee Chairman Bill Erdmann in explaining how the winners are chosen. NISC employees also appreciate the forest of trees that surround the property. “I especially appreciate the trees in our lot when I sit out on the back patio during lunch,” said NISC Lead Senior Technical Systems Specialist Rich Lemons. “They offer a sense of privacy and a nice escape from nearby traffic. I also enjoy the beautiful scenery and watching the animals, including birds, squirrels, and even an occasional muskrat.” The City of Shawano was given $160,000 by United Cooperative to create Co-op Park, and with the support and donations from other members in the community – like Belmark Inc. and the Shawano Rotary – the park will be undergoing many additions this summer, including a playground as well as a bike path that will connect the park to the adjacent Mountain Bay Trail. “It’s an example of how people in this community work together,” said Park and Recreation Director Matt Hendricks. Like the City of Shawano, NISC truly works together for sustainable development [...]

By | June 5th, 2018|Blog|Comments Off on NISC Awarded the 2018 ‘Nature’s Friend Award’

NISC Expands Presence in TVA Market

Enterprise, Broadband Solutions Becoming More Important to Utility Providers Across the Country Lake Saint Louis, Mo., May 21, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, has long been a supporter of the Tennessee Valley Authority (TVA) and its members. The IT Cooperative continues to strengthen its presence in the region with the addition of City of Dayton Utilities in Dayton, Tenn., Decatur Utilities (DU) in Decatur, Ala., Murray Electric System (MES) in Murray, Ky. And Sequachee Valley Electric Co-op (SVEC) in South Pittsburg, Tenn. “TVA has been essential to the southeastern United States as an energy provider and partner in economic development,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We’re excited to continue to be the technology partner to SVEC, MES and Decatur Utilities and help them utilize technology that’s critical to their systems and improving the quality of life of their service areas.” SVEC is a distribution cooperative serving more than 34,000 residences and businesses across 3,000 miles of line and 14 substations in southeastern Tennessee. SVEConnect, a subsidiary of SVEC, will provide Fiber to the Home service to the residents of Marion County, Tennessee. SVEConnect will leverage NISC’s experience in the broadband industry to utilize iVUE Connect Service with broadband functionality for their customer care, billing and accounting needs. “We are excited to work with NISC on our fiber deployment,” said Mike Partin, CEO of SVEC. “Having a partner who understands the broadband industry, in addition to the electric industry, is important to us as we begin this new venture. iVUE Connect will make our deployment more efficient for our employees and ultimately our members.” MES offers [...]

By | May 21st, 2018|News, Press Release|Comments Off on NISC Expands Presence in TVA Market

NISC Announces Expanded Operations and Engineering Platform

The technology cooperative has launched NISC Operations Analytics, an integrated analysis platform for engineers and system operators of electric systems. Lake Saint Louis, Mo., May 3, 2018 — National Information Solutions Cooperative (NISC), an IT cooperative serving utilities and telecommunications organizations worldwide, announced the launch of NISC Operations Analytics (OA), an integrated platform for engineers and system operators of electric systems, which harnesses hourly AMI reads and the granularity of time-series data for better decision-making. “NISC Operations Analytics is a true paradigm shift,” said Todd Eisenhauer, NISC vice president of Strategy & Operations Solutions. “It changes the way utilities manage and operate for their distribution network, giving users greater visibility into system performance.” Leveraging a time-series approach, NISC Operations Analytics allows users to look beyond peak system analysis to better grasp real system performance. Data gleaned from NISC’s Meter Data Management System (MDMS), GIS, and Members’ Supervisory Control and Data Acquisition (SCADA) allows users to create realistic models and run calculations to make better-informed decisions. The core engine of NISC Operations Analytics is provided by EDD’s Distributed Engineering Workstation (DEW), which can analyze interval AMI data in a detailed electrical model, allowing it to be thoroughly vetted. Users can review large quantities of data collected over long periods of time, and identify trends and patterns in usage to make better planning and operational decisions. Previously, Verendrye Electric Cooperative, Velva and Minot, N.D., had been using seasonal models to make approximations, often over or underestimating equipment sizes and having to redo installations in the field. With the deployment of OA, Verendrye has saved time and money, properly sizing equipment in the field thanks to the ability to analyze real, hourly meter data. “At Verendrye, we see the implementation of OA as [...]

By | May 3rd, 2018|News, Press Release|Comments Off on NISC Announces Expanded Operations and Engineering Platform

Now Accepting Presentations for the 2018 MIC!

While there is a lot that happens at NISC’s annual Member Information Conference (MIC) each year, the heart of the conference is really one thing: solutions. Whether it’s learning about the latest NISC innovations from NISC staff or hearing from NISC Members on how they solve problems and meet challenges, solutions are at the center of the three-day event. How do you use NISC software to solve problems in your office? What challenges are facing your organization, or your industry, that require a unique solution? Share your solutions at the 2018 MIC by submitting a presentation topic today. Collaboration is a big part of NISC, and the MIC is a great place for idea sharing and helping fellow NISC Members. Your stories help your colleagues get the most out of NISC solutions. They also help NISC understand the benefits of each solution and give us ideas on how we can improve them. If your presentation is accepted, you’ll receive $250 off your registration fee and a small gift. Also, every presenter has a chance to take home a MIC Member Experience Award! For the fourth-straight year, MIC Member Experience Awards will be presented on Day Three to the highest-rated Member sessions as selected by attendees through the MIC app. Winners will receive a customized award with the presenter’s name and session and a special prize. Ideas will be accepted until April 9, so submit your presentation for the 2018 MIC today and #ShareYourSolutions! MIC 2018 | September 11-13 | St. Louis, Mo. Click here to submit your idea!

By | March 20th, 2018|Blog|Comments Off on Now Accepting Presentations for the 2018 MIC!

A Recap of RTIME and TechAdvantage

It was a whirlwind week as NISC descended upon two major cities for NRECA’s TechAdvantage Conference in Nashville, Tenn., and NTCA’s RTIME Conference in Austin, Texas. We hosted two Annual Meetings in the span of just over 24 hours and constructed booths at both expos to visit with utility and telecom Members attending both shows. It was a great week of relationship building and celebrations surrounding our 50th anniversary. We kicked off the week with our Utility Annual Meeting at Nashville’s Music City Center on Sunday. Over 800 NISC Members joined us for lunch as the Executive Board announced last year’s election results and Vern shared his thoughts on NISC’s past, present and future. We were also pleased to have NRECA CEO Jim Matheson and NRECA International Senior Vice President Dan Waddle join us onstage as we presented NRECA International with a check for $25,000 as part of our Giving 50@50 campaign. Last Monday, we held our Telecom Annual Meeting at the Austin Convention Center with over 130 Members in attendance. It was great visiting with our telecom Members face to face, and sharing in our 50th celebrations with them. We also had an opportunity to present a check for $25,000 to Foundation for Rural Service (FRS) at NTCA’s RTIME Closing Session on Wednesday. In conjunction with our annual meetings, we also had an opportunity to visit with Members and prospects at the NISC booth at both the TechAdvantage and RTIME expos. The expos were a great opportunity for our RBMs and Sales Managers to connect with Members and visitors on NISC’s latest solutions and product offerings. We were excited this year to focus on advancements with Cybersecurity Services, iVUE Connect and our broadband initiative [...]

By | March 5th, 2018|Blog|Comments Off on A Recap of RTIME and TechAdvantage

Giving 50 @ 50 – NISC Employees Fuel Donations to Cooperative Nonprofits

A technology cooperative reaching 50 years is an accomplishment that not only requires commitment and hard work, but the support and help of others along the way. To recognize and give back to the industries that helped NISC hit this tremendous milestone, the IT cooperative and its employees came together to raise funds for NRECA International and the Foundation for Rural Service (FRS). Together, NISC employees raised $25,000, which was then matched by NISC for a total of $50,000. These funds were split between FRS and NRECA International and presented to them during the 2018 NRECA TechAdvantage Expo in Nashville, Tenn., and the 2018 RTIME Meeting & Expo in Austin, Texas. "We wanted to recognize and give back to the industries who have given so much to us," said Jasper Schneider, NISC Vice President of Member & Industry. "Our employees came together to raise funds for two exemplary organizations who have played a key role in the advancement of the cooperative business model." NRECA International builds sustainable rural electrification programs across the globe, improving education, healthcare, safety and economic opportunity for millions of people. Over the past 55 years, they have brought electricity to more than 120 million people in 43 developing countries, and more than 300 NRECA-member cooperatives have contributed time and resources to rural communities served by NRECA International projects. FRS provides support and resources to rural telecom companies, communities and policymakers. Their mission revolves around sustaining and enhancing the quality of life in America by advancing a better understanding of rural issues. They also have a strong focus on providing educational achievement opportunities for rural youth, encouraging them to build up their communities. For more on NISC’s 50th anniversary, please visit [...]

By | February 28th, 2018|Blog, News|Comments Off on Giving 50 @ 50 – NISC Employees Fuel Donations to Cooperative Nonprofits