Technology cooperative’s multi-industry solutions seamlessly integrate with Momentum to offer enhanced broadband services
Lake Saint Louis, Mo., July 26, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announces a key partnership with Momentum Telecom as part of its overall multi-industry enterprise software solutions offerings.
Momentum Telecom, a leading provider of cloud voice, BBX broadband management and support services, offers customizable cloud-based applications, including voice, video and collaboration tools, for direct customers and more than 500 nationwide white label and channel partners.
With this collaboration, NISC’s software solutions will integrate seamlessly with Momentum’s cloud-based solutions, offering NISC Members enhanced broadband services and a one-stop-shop for billing, payment and service offerings.
“Our partnerships are crucial to providing our Members superior service,” says David Bonnett, NISC vice president of Product Management. “NISC really stands out in the marketplace for a couple key reasons: First, we’re a cooperative; our customers are our Members. We exist to serve, and we work for people, not profit. Second, we serve multiple industries including utility, telecom, broadband and municipal services. And lastly, we offer enterprise-wide solutions, enabling advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions.”
While NISC will continue to support and integrate with other third-party cloud-voice platforms, the technology cooperative’s preferred relationship with Momentum allows full integration with Momentum’s suite of services.
“The integrations, access to the most advanced technology and sharing of knowledge that will come from this partnership is going to truly empower operators to reach new heights and will be a vital key to success in today’s business landscape,” said Tara Kelley, Momentum senior vice president of White Label.
Both Momentum and NISC will be spotlighting their services at the National Cable Television Cooperative Conference at the Disneyland Hotel in Anaheim California from July 29 – August 1, 2018. NISC’s services will be on display at booth #567.
As customer demand for bundled services continues to grow, organizations continue to evolve and expand their scope. Today, electric cooperatives and municipalities are joining telecoms and cable companies in offering broadband service. Murray Electric System (Murray), a public power city in Kentucky, is one example.
Murray has offered bundled solutions for years but has recently partnered with Momentum to expand its Internet services. As part of that effort, Murray recently signed on with NISC to provide customers a one-stop-shop for billing, payment and service offerings. Through NISC’s iVUE Connect software, Murray employees can administer accounts with ease, bringing customer billing and service information across all utility and broadband areas into a unified user interface for serving customers more effectively. The system also offers online time-of-use data, pre-paid metering plans, payment processing options and mobile work orders.
Tina Cox, who manages broadband customer services, sees NISC as a partner that will help it maintain its already good customer relations.
“We want to ride that train,” said Cox, who described NISC as a class act. “They’re going to take us through the next century — they’re always thinking ahead.”
National Information Solutions Cooperative (NISC) is an information technology cooperative that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to more than 860 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis., NISC and its subsidiaries employ more than 1,200 professionals between the four locations.
Additional information about NISC can be found at www.NISC.coop.
About Momentum Telecom
Momentum Telecom is a premier provider of Business Voice, BBX Broadband Management and Unified Communications solutions. Momentum’s solutions offer smart, customizable cloud-based applications including voice, video and collaboration tools that enhance business productivity and efficiency for direct customers and more than 500 nationwide white label and channel partners. Momentum Telecom is committed to delivering best-in-class products backed by a geo-redundant network paired with industry-leading uptime and customer service. Headquartered in Birmingham, AL, Momentum Telecom has regional offices actively serving customers across the United States.
To learn more visit momentumtelecom.com.