Mecklenburg Electric Cooperative Selects iVUE® to Better Serve Members - National Information Solutions Cooperative (NISC)

Mecklenburg Electric Cooperative Selects iVUE® to Better Serve Members

Lake Saint Louis, Mo., December 11, 2014 — Mecklenburg Electric Cooperative (MEC) headquartered in Chase City, Virginia, has selected National Information Solutions Cooperative (NISC) as its primary provider of software services to support its operational and member service efforts.

MEC provides electric service and energy solutions to nearly 32,000 member/consumers in 9 counties served between North Carolina and Virginia. NISC’s iVUE® software platform offers MEC members the benefits of a comprehensive software package designed for and used by distribution cooperatives and mid-size utility systems in 48 states.

“As MEC moves to offer more services to its members such as prepay, smartphone apps, online applications, and outage notifications, just to mention a few, and instead of blending and tying together multiple applications offered by various vendors, MEC decided to move to one vendor that could offer all these options under one contract. After a thorough selection process and exhaustive due diligence we selected NISC to provide the solution,” said Phyllis Williams, Director of Computer Information Systems. “We look forward to this move knowing the value it will bring to our members, and the efficiency the automation of processes will yield for our employees. With many MEC employees approaching retirement in the near future, we are also looking for this move to help us to continue tightening our workforce as well.”

MEC selected NISC as a strategic information technology business partner to help leverage various technologies for their membership. Through integrated solutions, MEC will be able to improve the way they do business and experience the benefits the software will bring to their members.

“With our current legacy system, MEC relies on two employees to maintain and develop the system,” said Carol Ann Jones, Manager of Accounting and Finance. “With NISC, MEC will gain additional personnel resources for emergency backup, as well as, additional resources for system development to meet the ever changing cooperative environment.”

“NISC’s iVUE® Accounting and Business Solutions software matches up well with MEC’s time tested accounting processes and will provide the continued platform for our management team’s financial oversight; ultimately this product will assist us in making the most of every member dollar,” said David Lipscomb, VP of Member and Public Relations. “We also look forward to offering SmartHub and its capability to provide members access real time energy usage, outage reporting, and bill payment through their pc, tablet, or smart phone. Largely, iVUE will give MEC the ability to link multiple IT systems and provide access through one solution eliminating the need to open multiple software packages to review a member’s account.”

“We are fortunate to have such wonderful organizations such as MEC join the NISC family,” said Vern Dosch, NISC President and CEO. “As an information technology cooperative, we know the foundation of our software has to work for many organizations. That’s why our software has been shaped by our membership. Our collaboration helps drive the innovation and new solutions to meet our Members’ current and future needs while maintaining their standards. We welcome Mecklenburg Electric Cooperative as one of our newest Members.”

About Mecklenburg Electric Cooperative

Mecklenburg Electric Cooperative is located approximately 100 miles southwest of Richmond, Virginia; headquartered in Chase City, with additional district offices in Emporia and Gretna. MEC is a member-owned utility and its 108 employees maintain more than 4,000 miles of distribution lines to deliver electricity to nearly 32,000 meters in nine Virginia counties and five counties in North Carolina. MEC serves primarily rural communities and seasonal loads around Buggs Island Lake and Lake Gaston including some commercial and industrial. In addition to electricity, the Cooperative offers a variety of other valuable services to its Members.