Georgia Co-op is fully operational on NISC software after completing first month of billing
Lake Saint Louis, Mo., February 17, 2015 — Marietta, Ga.-based electric cooperative Cobb EMC has successfully implemented National Information Solutions Cooperative’s (NISC) Customer Care and Billing (CC&B) suite of applications. During the fall of 2013, Cobb EMC chose NISC to be its primary utility software service provider. Now, just more than one year later, Cobb EMC is fully operational and has completed its first month of billing on the new software.
As part of the project, Cobb EMC also began using NISC’s Automated Mailroom Services for its printed billing and delinquent statements. Cobb EMC’s members have also migrated to SmartHub®, a contemporary Web and app-based platform to manage and pay their bills. Cobb EMC completed a conversion to NISC’s Meter Data Management System at the same time to take advantage of tighter integration between the NISC applications and the Cobb EMC AMI infrastructure.
"We are excited to be part of NISC and to be using solutions that are built for cooperatives by a cooperative," said Chip Nelson, President and CEO of Cobb EMC. "The hard work that was put in by the Cobb EMC and NISC teams should be commended. This has been a good partnership and one we expect to build on for many years to come."
Vern Dosch, NISC President and CEO, also commended the project teams.
"When you take an organization the size of Cobb and implement CC&B, SmartHub and MDMS in just over a year, it takes a lot of communication, hard work and commitment by both organizations," Dosch said. "Cobb EMC has made us a better organization, and we hope that our tools continue to improve their business efficiencies and member satisfaction."
Cobb EMC joins the 500 utilities that have successfully implemented NISC’s iVUE enterprise software solution.
About Cobb EMC
Cobb Electric Membership Corporation, based in Marietta, Ga., is a not-for-profit electric membership cooperative providing reliable electric energy. Formed in 1938, Cobb EMC started as an electric utility with 489 residential members and 14 commercial accounts. Today, it serves more than 195,000 meters, which represents more than 177,000 residential and commercial members. Cobb EMC is one of the largest EMCs in Georgia and is among the largest of the nation’s approximately 900 membership utilities. The Cobb EMC distribution system consists of approximately 9,137 miles of line located in the north metro Atlanta, Ga. area, and a rural service area located in southwest Georgia. Cobb EMC’s distribution system covers more than 432 square miles. To learn more about Cobb EMC, go to www.cobbemc.com.
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for their Members/Customers. NISC delivers advanced solutions, services and support to more than 700 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other solutions. NISC has facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis. and employs more than 1,000 professionals between the four locations. Additional information can be found at www.nisc.coop.
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