Louisville, KY, Sept. 23, 2025 – National Information Solutions Cooperative (NISC), a leading provider of enterprise software and solutions to energy and communications companies, kicked off its premier learning event, the Member Information Conference (MIC) on Sept. 22. NISC President and CEO Doug Remboldt took the stage and welcomed nearly 3,000 Members, guests, industry partners and NISC staff to the 50th MIC, hosted at the Kentucky International Convention Center (KICC) in Louisville, Ky.
During the Opening General Session, Remboldt addressed the capacity audience, NISC Members from across the U.S. and Canada, and discussed how the world is rapidly changing. He explained how NISC is embracing these technological opportunities to bring game-changing enterprise solutions to NISC Members, who in turn, can better serve the communities they call home.
Remboldt’s message centered on customer service, and how advances in technology, namely artificial intelligence, will change the way we work going forward. Remboldt reinforced that these tools allow us to become more efficient, effective and will ultimately help each of us care for our customers, Members and communities better.
“It is always so exciting to see so many of our Members, guests and partners come together in one place to learn, connect and collaborate,” said Remboldt. “We live in a world where communication, regardless of where we are, is instantaneous – but there’s just something so special about seeing those we work closely with face to face. It’s something I look forward to every year, and I know our Members do too.”
The Opening General Session also featured special guest speaker Ben Schreiner, Head of AI & Modern Data Strategy for Amazon Web Services, NISC’s preferred cloud provider. Schreiner provided invaluable insight on how artificial intelligence has dramatically evolved in the last two years – and what’s to come in the next two. He also discussed the focus of having a human in the loop and to ensure we use our critical thinking skills to help best leverage the power of AI.
The opening session wrapped up with a panel led by NISC Members, Marlo Holzworth from Mid-Rivers Communications in Montana and Bianca Preston from Lee County Electric Co-op in Florida, who shared their real-life experience with AI adoption – and the impact it has had on their organizations and customers. The insight they shared was impactful – and their closing message sent the NISC Members in attendance off on a positive note for a week of learning.
The MIC is NISC’s premier learning event and is held Sept. 22-25. The event is an excellent opportunity for NISC to learn more about industry challenges, unveil the newest technologies (including AI) and share best practices to ensure all NISC Members are using the suite of enterprise solutions to its greatest potential. NISC’s four-day event revolves around their leading-edge technologies and features a record-breaking 183 concurrent sessions, with 45 of them being led by the Membership themselves.
Additional information about NISC’s MIC can be found at www.niscmic.coop.