Life can be hectic. From trying to balance a career with family needs or making time to go to the gym or meet up with family and friends, the last thing customers want to do is worry about paying their bill. Since 2012, NISC’s SmartHub web and mobile app has been a tool that can help telecom and utility customers manage their account while balancing their other responsibilities and activities.
Do your customers know how SmartHub can help them manage their account? If not, NISC’s SmartHub Marketing Kit can help! The new kit, available on the NISC Community, is designed to help NISC’s Members promote the benefits of the web and mobile app.
Featuring fresh, eye-catching designs, the kit contains bill inserts, social media materials, videos, banners, posters and other promotional material that will help customers understand the benefits of using SmartHub for their account management.
SmartHub not only helps customers but provides added benefits for NISC Members as well. When customers use SmartHub for bill pay, they’re going paperless, saving money on a bill print. They also have a convenient way to view their usage and report service interruptions, while NISC’s Members can send messages with important information. This leads to more efficient customer service, fewer calls and increased customer satisfaction.