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Press Releases

||Press Releases

Roberts Promoted to NISC Vice President of Research, Development & Quality

Lake Saint Louis, Mo., Oct. 7, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has named Brent Roberts vice president of Research, Development & Quality (RDQ). Roberts has helped lead the development of several enterprise-wide solutions for NISC Members for 30 years, the last 20 years as a manager in the RDQ department. "The selection of Brent as vice president of RDQ continues an important tradition of promoting from within and providing career opportunities for our employees," said Dan Wilbanks, NISC chief operating officer and incoming president and CEO. "Brent [...]

NISC Joins Broadband Forum Membership

Lake Saint Louis, Mo., Sept. 30, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announces it is now a principal member of Broadband Forum. Broadband Forum is the communications industry's leading organization focused on accelerating broadband innovation, standards and ecosystem development. The membership is yet another step NISC is taking to work cooperatively with the Forum's members in driving the initiatives and standards that are shaping the broadband and connected home world today - and into the future. Working in tandem, NISC can ensure the NISC User Services System is in alignment with [...]

NISC Wraps Up a MIC to Remember

St. Louis, Mo., Sept. 26, 2019 – A record 2,600-plus attendees enjoyed three full days of learning along with a series of memorable moments at National Information Solutions Cooperative's (NISC) 2019 Member Information Conference (MIC), held Sept. 23-26 at the America's Center in St. Louis. Members, partners and employees enjoyed more than 180 sessions on the latest enhancements to NISC solutions, updates on the technology roadmap and discussions of issues facing the utility and telecom industries. This year, a record number of 69 NISC Members led sessions at the MIC, sharing best practices with fellow attendees. In addition, more than 40 [...]

iVUE Connect Module for Human Resources, Payroll Employees Launched at NISC MIC

St. Louis, Mo., Sept. 26, 2019 – National Information Solutions Cooperative (NISC) announced the launch of its Human Resources (HR) and Payroll-focused module of the iVUE Connect® enterprise system during the 2019 Member Information Conference (MIC), held Sept. 23-26 in St. Louis. iVUE Connect - Financials, the second of NISC's iVUE Connect modules to be released, takes iVUE's Accounting and Business solutions into the Cooperative Cloud to help Members' accounting, payroll and human resources staff complete daily tasks more quickly. Using a new, intuitive interface, employees can quickly and easily complete tasks such as time-entry and review their benefits, deductions [...]

NISC Announces New SmartHub Enhancements

St. Louis, Mo., Sept. 25, 2019 – National Information Solutions Cooperative (NISC) presented new enhancements to SmartHub, a web and mobile app that puts the power of data into the hands of NISC Members' telecom and utility customers, at the cooperative's 2019 Member Information Conference (MIC), being held Sept. 23-26 in St. Louis, Mo. The SmartHub app and web portal allows customers to pay their bill, view their usage and communicate with their provider anytime, anywhere. This fall, NISC will release a new mobile app user interface that provides a fresh look and a more intuitive, user-friendly experience. Customers will be [...]

2019 MIC Kickoff: Reflecting on the Past, Anticipating What’s Next

Saint Louis, Mo., Sept. 24, 2019 – The tone ranged from wistful reminiscence to excitement for what’s to come at National Information Solution Cooperative's (NISC) Opening General Session of the 2019 Member Information Conference (MIC) Sept. 23 in St. Louis, Mo. This year's MIC, themed "next," is showcasing what's next in emerging technologies and how NISC will continue to help Members overcome industry challenges through innovative solutions and superior support. Vern Dosch, NISC president and CEO, kicked off the annual learning event, NISC's largest to date. Dosch recapped NISC’s history, and shared what’s next for NISC and the electric utility [...]

NISC Member Information Conference to host more than 2,600 in downtown St. Louis

National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, will again host its annual learning event, the Member Information Conference (MIC), in downtown St. Louis from Sept. 23-26 at the America's Center. This year, a record-number of attendees are set to descend upon St. Louis, bringing together more than 2,600 NISC Member organization employees, NISC staff, invited guests and exhibitors for a four-day conference featuring more than 180 concurrent sessions and two inspirational general sessions. "Each year, we work hard to make the MIC even better than the previous one," said Susan [...]

NISC Announces Free 2019 Cybersecurity Awareness Kit

Updated NISC CyberSense tool kit includes animations, digital content and updated marketing materials to spread cybersecurity awareness and safety Damage related to cybercrime is projected to hit $6 trillion annually by 2021. (Cybersecurity Ventures) The average global cost of cybercrime increased by over 27 percent in 2017. (Accenture) Lake Saint Louis, Mo., Sept. 16, 2019 – Staying safe online and protecting your valuable data and personal information is a struggle for both businesses and families alike. As cybersecurity efforts evolve, so do the tactics of cybercriminals. It is imperative to realize the range of threats go far beyond phishing emails. [...]

NISC Announces CEO Succession

Lake Saint Louis, Mo., Aug. 29, 2019 – National Information Solutions Cooperative (NISC), a leading provider of software and solutions to utility and telecommunication companies, announced today that Dan Wilbanks will succeed Vern Dosch as its new president and chief executive officer effective Jan. 1, 2020. Dosch will remain in his capacity through the end of 2019. Dosch has been CEO and president of NISC since 2002. Prior to his appointment, Dosch served as chief operating officer from 2000-2002, and general manager/CEO of North Central Data Cooperative (NCDC), Mandan, N.D., from 1991-2000. NISC is the resulting organization created by the [...]

NISC Welcomes New Partnerships in June-July Membership Report

Lake Saint Louis, Mo., Aug. 16, 2019 – NISC is rooted in a commitment to maintain a strong and transparent relationship with its Members. To uphold the highest Member service standard, NISC continually upgrades solutions and recently expanded its regional business manager team to better serve the Membership. “The work we do in partnership with our Members is key to improving the quality of life for the more than 20 million consumers receiving services from our Members,” said Susan Imm, NISC vice president of Member and Industry. Strong and deliberate Membership growth also plays a critical role in maintaining that [...]