The technology cooperative has added two Indiana-based utilities to its growing Membership.
Lake Saint Louis, Mo., July 18, 2018 — National Information Solutions Cooperative (NISC), a leading provider of software solutions to utility and telecommunication companies, has long been a supporter of the Indiana Municipal Power Agency (IMPA). The IT cooperative continues to strengthen its presence in the region with the addition of Lebanon Utilities in Lebanon, Ind., and Lawrenceburg Municipal Utilities in Lawrenceburg, Ind.
“IMPA serves as an energy partner to communities in Indiana and Ohio,” said Jasper Schneider, Vice President of Member & Industry for NISC. “We are excited to help serve this region by offering integrated software solutions that will not only benefit customers in Lebanon and Lawrenceburg but will also make their operations more streamlined and efficient.”
Lebanon Utilities (LU) offers electric, sewer and water services to more than 8,800 customers in central Indiana. Additionally, the company manages and operates storm water and telecommunications facilities for the City of Lebanon. LU currently uses NISC’s automated bill printing services and is expanding their use of NISC solutions by implementing the fully integrated enterprise for billing, accounting and operations management.
“We realized we needed a modern, robust, fully integrated platform to manage our business more efficiently,” said Sandra Morgan, CFO for LU. “NISC offers a suite of functionality that provides us a one-stop-shop for all our business process needs – including billing for all services, meter data management and an App for field service management. In addition, they offer award-winning support, so we know we will have a lasting, stable relationship.”
Lawrenceburg Municipal Utilities (LMU) offers electric, water and waste water services to more than 3,400 businesses and residents in southeastern Indiana. LMU is also launching broadband services to meet their customers’ needs. LMU will be implementing NISC’s customer care and billing, accounting and business and integrated work management solutions.
“LMU, or Whiskey City Fiber & Data, provides services to around 14,000 accounts each month,” said Olin Clawson, General Manager for LMU. “In the past, one of the limiting obstacles has been our billing software and what we, or our customers, can do with it. NISC has presented LMU with the opportunity to more effectually engage with our valued customers and stakeholders over portions of their bill that either save them money or provide them with additional clarity. Both of these benefits cannot be overstated.”