For years, Pascoag Utility District, a public power utility serving 5,000 electric customers and 1,200 water customers in northwestern Rhode Island, wrestled with aging and fragmented software systems for billing and helping customers manage their electric and water use. Today, by converting to National Information Solutions Cooperative’s enterprise software solutions, Pascoag increased their credit card payments by forty-two percent over one year, while reducing their [...]
When Washington state’s Mason County Public Utility District 3 decided to upgrade their decades-old utility infrastructure to leverage modern grid technologies, staff knew this required two major elements: the installation of an Advanced Metering Infrastructure solution and the implementation of a robust and fully integrated enterprise-wide software solution to not just instantaneously manage available AMI data, but to also streamline their operations. PUD 3 is [...]
Wake Electric Membership Corporation, Wake Forest, N.C., is utilizing an NISC solution that has both the co-op and its members excited: Prepaid Metering provides members of Wake EMC the ability to monitor, manage and pay for their electricity in advance, which helps them better-manage their account from month to month.