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Brunskill family’s ‘unbelievable journey’ culminates at Super Bowl

Almost 100 million people watched the San Francisco 49ers take on the Kansas City Chiefs in Super Bowl LIV Feb. 2 in Miami. Only a fraction of those viewers were as emotionally invested in the game as NISC employee Michael Brunskill. Michael, a Professional Services coordinator in NISC’s Mandan, N.D., office, flew to Miami with his wife, Susan, to watch their son, Daniel, take the [...]

By | February 13th, 2020|Blog|

Martian and Dosch Honored at NDAREC Annual Meeting

During their 77th annual meeting last month in Bismarck, N.D., the North Dakota Association of Rural Electric Cooperatives (NDAREC) honored NISC Board Director and General Manager of North Central Electric Cooperative Wayne Martian and former NISC President and CEO Vern Dosch with awards representing their strong commitment to cooperatives. Wayne received the Cooperative Leadership Award from NDAREC for his commitment to the cooperative business model [...]

By | February 6th, 2020|Blog|

NISC Employee Shares About Super Bowl-Bound Son

Michael Brunskill, a Professional Services coordinator in NISC’s Mandan, N.D., office, had the upper hand in father-son wrestling matches with his son, Daniel, until about the time Daniel started high school. Now, Daniel, 26, is a 6-foot 5-inch, 300-pound offensive lineman for the San Francisco 49ers. It’s assured there’ll be no more father-son wrestling matches between Michael and Daniel in the Brunskill household. Daniel’s story [...]

By | January 30th, 2020|Blog|

Operating Your Broadband Service Offerings at Peak Performance

With the NISC User Services System (USS), operating your broadband service offerings at peak efficiency, supporting the growing demand for the Internet Things (IoT) in the home and delivering an exceptional customer experience is now a reality. This Auto Configuration Server (ACS) management solution is a powerful, hardware-independent, cloud-based tool built to truly enhance your customers’ internet experience and reduce your truck rolls and customer [...]

By | December 12th, 2019|Blog|

NISC Product Roadmaps at the MIC

Our annual Member Information Conference (MIC) is a great opportunity to not only explore the many ways our Members use NISC solutions, but also to provide updates on new features and functionality within those solutions. The Utility and Telecom Product Roadmap Sessions are always our highest-attended sessions at the MIC, aside from the Opening General Session, and we greatly value the feedback, questions and discussion [...]

By | December 10th, 2019|Blog|

Meeting Member Needs at the Speed of Fiber

NISC has completed the first deployments of the User Services System (USS), a major milestone since the acquisition of Affinegy and the market launch of the User Services System. The NISC USS solution is a singular platform used to support managed WiFi services and remote management of customer premise equipment leveraging the Broadband Forum TR-069 standards.  This integration milestone provides measurable value beyond stand-alone Auto Configuration Server [...]

By | November 7th, 2019|Blog|

2019 MIC Member Experience Awards

The 2019 Member Information Conference (MIC) has come and gone, but we’re still reminiscing on what a great week it was collaborating and building relationships with you, our Members. Each year, the key focus of the conference is learning more about the topics and challenges facing our industries and how NISC solutions can help accomplish your goals. MIC sessions wouldn’t be nearly as successful without [...]

By | November 5th, 2019|Blog|

NISC Honors Dosch with Campus Dedication and Scholarship

While NISC President and CEO Vern Dosch isn’t retiring until the end of 2019, the date of Oct. 18, 2019, will also likely be etched in his mind. On that day, NISC named its Mandan campus the Vern Dosch National Campus, and unveiled the Vern and Lynne Dosch Scholarship to honor the tremendous impact the Doschs have had on not only the Bismarck and Mandan [...]

By | October 29th, 2019|Blog|

Increasing Broadband Efficiency and Customer Satisfaction

Broadband connectivity has become a critical component of each and every community across the nation. It’s an essential tool, not just for web access, but for a host of crucial industries from education to healthcare. Providing reliable and efficient broadband service is core for many of our Members, but having effective solutions to back up and enhance your service is just as important. One of [...]

By | October 28th, 2019|Blog, News|

SmartHub Gets Smarter with New User Interface

NISC’s iVUE Enterprise System provides IT support to telecommunications and utility organizations nationwide. These solutions help our Members with their daily tasks - from accounting, to billing and payments to operations and line work.   When NISC launched SmartHub in 2012, it was the first time our solutions went beyond the traditional e-bill solution and directly into the hands of telecom and utility customers. These [...]

By | October 22nd, 2019|Blog|