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Navigating COVID-19: Member Perspectives – Episode 2

Welcome to episode 2 of our Navigating COVID-19 Podcast series! In this episode, we hear from Bill Gerski, Senior Vice President of Business Development, Lori Lowe, Manager of Customer Service and Billing Support, and Pete Yastishock, Safety Director, from Tri-Co Connections in Wellsboro, Pa., as they discuss Tri-Co's efforts to continue deploying broadband services in a time when users need it most. They also share [...]

By | April 17th, 2020|Blog|

Navigating COVID-19: Member Perspectives – Episode 1

The Coronavirus pandemic has presented many challenges for our organizations, but it has also showcased our Members’ deep sense of community and innovation. We’ve been so inspired by the good work our Members have been doing to take care of their members/customers and communities, and we wanted to highlight some of those stories to shine a light on their efforts and spark ideas for others. We’re excited to [...]

By | April 14th, 2020|Blog|

Putting Members First During COVID-19

Delivering exceptional communications and energy services has always been essential, but now those services are more important than ever. COVID-19 has completely changed the way businesses are operating and seeing the incredible ways our Members have navigated recent challenges to support their communities has made us so proud to serve these industries. NISC Member San Isabel Electric Association (SIEA), based in Pueblo West, Colo., is [...]

By | April 8th, 2020|Blog|

The Balancing Act of Wireless Access and Customer Expectation

By: Phil Fine, Product Line Manager, National Information Solutions Cooperative For many fixed wireless broadband service providers, each day can be a challenge to provide the most reliable and efficient service while balancing the expectations of the customer. While wireless carriers focus largely on delivering the broadband services to the home across their wireless access network, they often overlook the equally challenging and oftentimes more [...]

By | April 8th, 2020|Blog|

COVID-19 Solutions Resource HQ

As the COVID-19 coronavirus has upended life, we’ve had to become adaptive to a new, physically distant way of life. Many NISC Members are taking on new tasks and doing business differently than ever before. We know it’s been hectic transitioning to this new situation that is anything but the norm, and we are committed to helping you during this time. As you work to [...]

By | March 27th, 2020|Blog|

COVID-19 and PCI Compliance

In light of the current COVID-19 pandemic and urgency to setup employee offices at home for the foreseeable future, it is imperative no one lets their guard down. Security protections that have been put in place exist to provide a hedge between good and evil, trusted and untrusted. When we move employees to an untrusted place, such as a home office, we must either fortify [...]

By | March 24th, 2020|Blog|

Utilizing SmartHub Amidst COVID-19

We hope you, our Members, always know that NISC is here to support you. Now, with recent events surrounding COVID-19, that promise is no different. We’ve seen many of you this week working to help your members and customers utilize technology in new ways. Now more than ever we are feeling grateful for technology that connects us and allows us to accomplish our daily tasks [...]

By | March 20th, 2020|Blog|

COVID-19 & the Cybercriminals Capitalizing on the Pandemic

With a global pandemic at the forefront of our mind, it is also a prime opportunity for hackers to attempt to exploit the situation. As our focus is on the effects of the virus on our businesses, our communities and our families, our overall cyber guard could be down simply due to distraction and a little ingenuity on the criminals’ behalf. Much like the recommendation [...]

By | March 17th, 2020|Blog|

International Women’s Day 2020

We were honored to again showcase some of the incredible #WomenofNISC this year through our International Women’s Day video series. We’re proud to have so many talented, driven and diverse women at NISC across each of our divisions and in leadership roles. Thank you for following along with us this week on social media. Click on the videos to hear each woman’s unique story:

By | March 11th, 2020|Blog|

Enhancing Utility SmartHub Security Through the Cooperative Cloud

Security is a priority at NISC, and a big part of securing our solutions means protecting passwords. You’ve likely been a part of a scenario where you’ve had to change your password due to a possible breach, whether it’s through a big chain store or a social media site. At NISC, we’re constantly working to ensure the security of NISC solutions is as up-to-date as [...]

By | February 25th, 2020|Blog|