Together we are #CoopStrong
One of our favorite events from this year was our #CoopStrong March to the Arch for charity. Not only did we get some exercise before a long day of sessions and witness an incredible sunrise by the St. Louis Arch, but we got to support two local organizations whose mission is to help children in the St. Louis area. The Saint Louis Crisis Nursery is [...]
Welcome to Your NISC
Last week at the 2019 MIC, we unveiled a refreshed NISC logo and brand. And to be honest, we were a bit nervous about how it would be received. As we continue to grow and evolve, we want our brand to match the innovative solutions we work on every day for our Members. Change can be hard, but after nearly 20 years of service and [...]
Cybercrime Damage Projected to hit $6 Trillion Annually by 2021
More than half of all data breaches globally to occur in the United States by 2023, due to the amount of consumer and corporate data stored across the country. (Juniper Research :: 2018 Study) Ransomware attacks are growing more than 350 percent annually. (Cisco) According to Cybersecurity Ventures, damage related to cybercrime is projected to hit $6 trillion annually by 2021. That statistic alone is [...]
Driven to Serve
As our industries continue to experience rapid growth and change, we’ve seen great innovation in the ways our Members are connecting with their end-users. From integrating renewables, promoting engagement and prioritizing customer service, our Members are connecting with end-users like never before. That’s why we’re so proud of the 13 NISC Members who were named among J.D. Power’s 2019 Electric Utility Residential Customer Satisfaction Study. [...]
7 Ways to Prepare for a Potential Cyber Retaliation
Unfortunately, we are living in the day and age of global conflicts spilling over into cyberspace. According to the Washington Post, on June 20, 2019, the U.S. launched cyberstrikes against the Islamic Revolutionary Guard Corps. Currently, the Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) is seeing a rise in spear phishing and brute force attacks. NISC’s Cybersecurity Team has created this list [...]
#NISCLife
There are a lot of great employers out there. With good benefits, a work life balance and great people. We hope our Members and our employees see us as one of those great employers, but also recognize how we are different. We are humbled and proud to be named among IDG Computerworld’s 2019 Best Places to Work in IT for midsize companies for the 16th [...]
Pedernales Electric Cooperative: A Case Study
Members big or small, NISC can help them all. NISC’s products and services are scalable in order to provide a significant return on investment for the largest of our Members to the smallest. On the large end of that spectrum is the largest electric distribution cooperative in the United States: Pedernales Electric Cooperative (PEC), headquartered in Johnson City, Texas. Read and watch how NISC was [...]
Smart Management. Smart Life. SmartHub.
Life can be hectic. From trying to balance a career with family needs or making time to go to the gym or meet up with family and friends, the last thing customers want to do is worry about paying their bill. Since 2012, NISC’s SmartHub web and mobile app has been a tool that can help telecom and utility customers manage their account while balancing their other responsibilities and [...]
Expanding Our Broadband Solutions Offering
Our homes and our lives are becoming more and more connected by the day. Between our Nest thermostat, which provides control over our energy use and our Ring doorbell, which allows us peace of mind with security, the Internet of Things is now a reality. NISC is committed to not only providing our Members with solutions to improve efficiencies, but also to staying ahead of [...]
Jackson EMC – NISC Implementation
Change can be scary. But when you bring together a bunch of people who are committed to serving members and tackling new challenges, it’s amazing what can happen. Last month, Jackson EMC, headquartered in Jefferson, Ga., went live on NISC software. It was a true group effort, with over 60 Jackson employees giving up their weekend to make the switch over to the NISC enterprise [...]