NISC Partners with Diamond Communication Solutions for Enhanced Mobile Election Balloting
Electing board directors is an important process for NISC Members. More importantly, ensuring your customers can vote, and vote safely is critical. Since 2016, NISC Members have been able to provide online balloting through SmartHub via the web, helping to simplify the director election process. Now, this process has become even easier. Through a partnership with Diamond Communication Solutions, an OSG company, NISC Members will [...]
Feeding America a Focal Point at NISC’s THRIVE ’20
Among the most visible effects of the COVID-19 pandemic are its immediate threat to lives and livelihoods. In the background, however, is another serious result of the pandemic—food insecurity. According to Feeding America, the nation’s largest domestic hunger-relief organization, there are 37 million people—11 million of them children—struggling with hunger in the midst of the pandemic. Effects of food insecurity can include serious health complications, [...]
Optimize & Capitalize Your RDOF Project with a True Enterprise Experience
The auction is nearing, but it is imperative your vision goes beyond the Rural Digital Opportunity Fund (RDOF) deadline. Successful broadband projects are not happenstance. You need enterprise technology to capitalize and optimize. Best of breed IT solutions won’t cut it. Silos of information impede efficiency. A completely integrated enterprise solution should be the backbone of your broadband project – and the heart of customer [...]
Navigating COVID-19: Member Perspectives – Episode 7
Welcome to episode 7 of our Navigating COVID-19 Podcast series! In this episode we’re speaking with Charlie Cano, CEO of ETEX Telephone Cooperative in Gilmer, Texas. ETEX was formed in 1952 to meet the communication needs of people living in rural northeast Texas. In their more than 60 years in business, ETEX has grown into a company covering a service territory of 710 square miles and providing service [...]
Navigating COVID-19: Member Perspectives – Episode 6
Welcome to episode 6 of our Navigating COVID-19 Podcast series! In this episode we’re speaking with Stephanie Johnson, Marketing and Member Services Manager for Jasper County REMC in Rensselaer, Indiana. Jasper County serves about 31,000 people in a small county in northwest Indiana, and Stephanie emphasized the importance of their organization helping businesses during the pandemic as well as working with members on options to pay their bills, including partial [...]
Navigating COVID-19: Member Perspectives – Episode 5
Welcome to episode 5 of our Navigating COVID-19 Podcast series! In this episode we’re speaking with Dr. Michel Guité, CEO of Vermont Telephone Company (VTel), in Springfield, Vermont. Dr. Guité shares how VTel worked with local schools in their communities to ensure students had access to reliable internet connections and the value in continuing to provide excellent customer service during the pandemic. Have a story you’d like to share? Please email Jennifer Segelle at jennifer.segelle@nisc.coop.
NISC Launches Two-Way Texting Feature for Enhanced Outage Communication
Providing your customers with communication options is essential as we rely more on technology to stay connected. Making that communication simple is critical. Now, you can enhance that connectivity and communication by leveraging the new outage two-way texting feature. Powered by the NISC enterprise, the new two-way texting feature utilizes the accessibility of SmartHub, along with the communication power of Messenger and NISC's Outage Management [...]
Navigating COVID-19: Member Perspectives – Episode 4
Welcome to episode 4 of our Navigating COVID-19 Podcast series! In this episode we’re speaking with Katie Pfennigs, Marketing and Communications Supervisor for Flathead Electric Cooperative in Kalispell, Montana. Katie shares how Flathead continued some of their Annual Meeting traditions despite having to cancel their meeting this year, and other ways the cooperative is supporting their community during this time. Have a story you’d like [...]
Cyber Top Five :: Threats in the Wake of the Coronavirus
At NISC, we see our Members as not only our Member-Owners but also part of our IT cooperative community. In regard to cybersecurity, an educated community is a safer community. We want to help you all achieve a secure workplace – whether in your physical building or in your employees’ homes. Here are the top five threats we are seeing during this pandemic and pointers [...]
Navigating COVID-19: Member Perspectives – Episode 3
Welcome to episode 3 of our Navigating COVID-19 Podcast series! In this episode, we hear from Steve Sjoberg, Manager of Communications and Public Relations for Cass County Electric Cooperative in Fargo, North Dakota. Steve discusses Cass County’s recent donation of more than 1,000 face masks to health care providers and first responders in their community, as well as how they are working with other local [...]