Case Studies - National Information Solutions Cooperative (NISC)

Case Studies

Utilities Partnering with NISC to Offer Telecommunications Services

To meet community demand and provide more competitive solutions to end-consumers, utilities are expanding their traditional utility-specific operations to include broadband, cable and phone services. End-consumers want a one-stop-shop to simplify the signing up, payment and ongoing management of their […]

Verendrye Electric Cooperative

For years, engineers at Verendrye Electric Cooperative, with offices in Minot and Velva, N.D., were using seasonal models to make predictions on energy usage and consumption. The models were simply estimations, and they often found themselves over or underestimating equipment […]

United Fiber

United Fiber’s Broadband Deployment United Fiber, a subsidiary of United Electric Cooperative located in Savannah, Mo., has been providing broadband services to their membership since 2011. United Electric serves 7,900 members and roughly 10,000 meters, covering about 2.5 meters per […]

Grid Modernization Journey in the Pacific Northwest Yields Multitude of Benefits

As utilities become more automated, will customers embrace change or stick to their old ways? That was one of the questions on the mind of Mason PUD 3 staff, when one year ago, the public power utility began installing grid […]

Integrating Outage Management, Bill Pay and Customer Care

When Easley Combined Utilities decided that it was time to optimize office and in-the-field efficiencies and improve customer service, they wanted to focus on two areas — communicating with customers during power outages and making power restoration more efficient. It […]

NISC iVUE Connect: Empowering Users Through Intuitive Software Design

As consumers demand more technology-driven tools and apps to access account information and communication channels, utilities are forced to find ways to meet these demands. Utility software providers like National Information Solutions Cooperative (NISC) must produce solutions that are agile […]