Case Studies - National Information Solutions Cooperative (NISC)

Case Studies

Cumberland EMC: Connecting Members to Their Best Life

Cumberland Electric Membership Corporation (CEMC), headquartered in Clarksville, Tenn., serves 105,000 meters and spans about 2,000 square miles throughout five counties in northwest middle Tennessee. The co-op operates from seven office locations and maintains about 8,100 miles of distribution line […]

Meeting the Challenge to Grow: Powering Fiber Expansion with Marketing Automation

Horizon Telcom has been serving southern Ohio for more than 125 years, delivering internet, phone, TV, and security services to residential and business customers—including enterprise business services that include fiber, cloud, and ethernet services.. With more than 5,500 route miles […]

Thinking Big in Software Transition Pays Off For Concord, Mass., Utility

When Concord Municipal Light Plant (CMLP) received notice that its financial and accounting software would no longer be supported, it turned out to be a good thing. When a vendor stops supporting an application, it can create quite a headache […]

Adjusting to the New Reality: Cyber Threats During the COVID-19 Crisis

Working from home allows people to minimize social interaction, which limits and slows the spread of COVID-19. But, as highlighted in a recent alert from the North American Electric Reliability Corp. (NERC), the electric power industry “is in a period […]
Video

Jackson Electric Membership Corporation

It’s a saying the employees of Jackson Electric Membership Corporation have, and means that everyone at Jackson EMC—the Board, executives, staff—is in it together, jointly celebrating the highs and supporting each other during the lows. Equally unified is the cooperative’s […]
Video

Flint Hills Rural Electric Cooperative

THERE’S A SAYING AT NISC: A Member is a Member is a Member. No, it’s not an imitation of a broken record—it’s affirmation that each and every NISC Member, no matter their bottom line or how many accounts they serve, […]

iVUE Connect | Financials - HR Module

NISC’s development cycle for new solutions goes through many phases, but one critical step is the beta testing process. During this process, NISC’s Members have a chance to try new solutions and help us determine if they’re working properly, help […]

SmartHub Connect

Broadband – it’s not just for web surfing anymore. Having access to high-speed internet is becoming essential for more than just sharing funny memes and videos. Small businesses use it for quick and easy payments, doctor visits can take place […]

Broadband Expands Revenue, Customer Service for Public Power Utilities

Offering broadband services helps public power utilities achieve two goals at once. For one thing, they can incentivize economic development in their service area. They can also add a new source of revenue to help offset any decline in electricity […]
Video

Pedernales Electric Cooperative

From the smallest of Members to the largest, NISC products and solutions have a proven track record of meeting our Members’ needs while providing an outstanding return on investment. The very largest of those Members is experiencing the benefits after […]

DirectLink

With its OSS/Billing provider of 15 years preparing to replace its existing platform in 2017, Canby, OR-based DirectLink decided to see what kind of improvements it might be able to realize by evaluating what other OSS/Billing providers had to offer, […]

In With Mobile, Out With Binders

Hannibal, Missouri’s dedication to historical preservation offers visitors a sense of what the small city on the banks of the Mississippi River may have looked like when Mark Twain walked its streets more than one hundred years ago.