For the first time ever, the 2021 MIC took place outside of St. Louis, Mo., and went on the road to Louisville, Ky. While the venue was new and there were plenty of new software features to discuss, the MIC remained a place to come together, collaborate and share information to help get the most out of NISC solutions.

One of the biggest drivers that makes the MIC such a collaborative event is the knowledge and information shared by you, our Members. We love sharing new features and functionality and helping bring everyone up to speed on our solutions, but the most popular sessions are always the classes that showcase how our Members are utilizing their NISC tools.

During the MIC, attendees once again had a chance to vote for the top 10 Member-led sessions which were recognized during the closing session. NISC Vice President of Professional Services, Sales and Marketing Ed Wolff, who was joined by NISC President and CEO Dan Wilbanks, announced and congratulated the 2021 Member Experience Award winners.

The following sessions represented a cross-section of the diversity of our industries covering topics from Financials to utilizing iVUE Connect and even how to train on NISC solutions. To all of our Members that presented, asked questions or simply attended MIC, thank you for your efforts in helping us make the conference a great place to collaborate.

The 2021 NISC MIC Member Experience Award Winners

Be Notified with ABS Messenger Notifications
Tanya Maye, Berkeley Electric Cooperative

Business Intelligence and Reporting – The Value of Mosaic in your Broadband Organization
Gwen Schaffer, Norvado

Employee Training on NISC Solutions and More
Amy Langdon, Berkeley Electric Cooperative
Meghan Tarver, Midwest Energy

Get Everyone and Everything Working with Workflows in iVUE Service – Broadband
Bethany Chinadle, Triangle Communications

How Many Steps Does It Take to Get to the RND, HUBB and EBBP?
Cindy Obenchain, SRT Communications
Marcella Holden, Triangle Communications

iVUE Connect at Our Office
Brianna McBride, CoServ
Cortney Henry, Volunteer Energy Co-op

New Service Sign Up
Louise Blackman, Peace River Electric Co-op

On-Demand Messenger and What it Can Do for You
Kathy Morgan, Endeavor Communications

Preparing for an Audit – Tools and Best Practices
Michael Whiddon, Holy Cross Energy

What Can iVUE Connect – Financials HR Do for You?
Jenny Patterson, West River Electric Association