The 2019 Member Information Conference (MIC) has come and gone, but we’re still reminiscing on what a great week it was collaborating and building relationships with you, our Members.

Each year, the key focus of the conference is learning more about the topics and challenges facing our industries and how NISC solutions can help accomplish your goals. MIC sessions wouldn’t be nearly as successful without the help and participation of our Members who know and use our solutions every day. This year, among the 180-plus learning sessions offered to attendees, 69 NISC Members helped lead sessions that provided first-hand knowledge and best practices with fellow attendees.

To recognize their contribution to the conference, NISC once again recognized top Member sessions with the MIC Member Experience Awards as voted by attendees via the MIC app. Presenters of the top sessions were recognized onstage Sept. 26 during the Closing General Session.

Below are the recipients of the 2019 MIC Member Experience Awards.

AP Workflow and Electronic Invoice Authorization
Sarah Madden, Butler RECA

Is it Audit Time Already? Survival Tools and Best Practices
Luke Steen, Capital Electric Cooperative

Notify! Notify! Notify! Keep Your Customers in the Know
Lisa Webley, Reliance Connects

Creative Ways to Use iVUE
Bethany Chinadle and Marcella Holden, Triangle Telephone Cooperative

Query Builder Tips and Tricks
John Tandy, South Slope Cooperative

Enhancing Your Member Billing Statement
Justin Stuva, Corn Belt Energy Corporation

SmartHub New Service Signup
Louise Blackman, Peace River Electric Co-op

Using Drones in an Electric Cooperative
Mark Dinkel, Wheatland Electric

Fantastic Gains with E Signature
Missy Biegler, Powder River Energy Corporation

Big Change Through Small Steps
Michael Whiddon, Holy Cross Energy

Check out this video featuring our own vice president of Member Support Doug Remboldt and Michael Whiddon, one of the 2019 MIC Member Experience Award winners, discussing the value in NISC Members leading sessions.

Congratulations to the 2019 MIC Member Experience Award winners and thank you to all our Members for sharing their knowledge and experiences—we can’t wait to see what’s in store next year!

Interested presenting at the 2020 MIC? Send us an email at and we’ll make sure you’re the first to know when submissions are available!