NISC has completed the first deployments of the User Services System (USS), a major milestone since the acquisition of Affinegy and the market launch of the User Services System. The NISC USS solution is a singular platform used to support managed WiFi services and remote management of customer premise equipment leveraging the Broadband Forum TR-069 standards. 

This integration milestone provides measurable value beyond stand-alone Auto Configuration Server (ACS) solutions and is proof of the speed of integration enabled by the USS architecture and Open API interface. The initial integration with iVUE Customer Care & Billing, iVUE AppSuite and SmartHub are designed to simplify the on-boarding of managed devices and enablement of managed WiFi services without the swivel chair operations that are required with competitive solutions.

Marcel Gelinas, Inside Tech and Support Coordinator at Hay Communications, was a trailblazer as the first Member live with the integrated solution. 

“Hay has been deploying TR-069 for some time but looking for a solution that would integrate tightly with the NISC Enterprise we use to run our business,” said Gelinas. “The deployment of USS has been incredibly smooth and the NISC team has been outstanding.”

For more information on NISC USS and the various integration points in the iVUE Enterprise System, please contact the NISC User Services System team at