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Yearly Archives: 2017

|2017

National Information Solutions Cooperative Expands Cybersecurity Offering

St. Louis, Mo., September 27, 2017 — NISC has elevated its efforts to help its Members defend themselves against ever-present and ever-evolving cyber security threats. During the 2017 NISC Member Information Conference (MIC), NISC’s annual premier learning event held in St. Louis, Mo., the technology cooperative announced NISC CyberDetect is now available for implementation as part of its recently launched Cybersecurity ServicesSM offering. NISC is working with security and IT industry leader Rapid7 (NASDAQ: RPD) to provide NISC CyberDetect. Powered by Rapid7’s Incident Detection and Response solutions and services (InsightIDR, Managed Detection and Response), NISC CyberDetect is a fully managed and monitored service designed to detect threats and respond immediately, 24/7. “NISC has great trust in Rapid7 and their incident detection and response technology," said Jeff Nelson, NISC Vice President of Information Security & Risk Management. "We used their offering internally to protect our network and are pleased to now offer it to our Members." The launch coincided with a general session address from John Brennan, CIA Director (2013-2017), who shared insight on how to think about and act quickly in response to events and concerns that can affect your organization, including ever-increasing cybersecurity threats. "NISC is able to leverage the size of our collective Membership to offer a leading-edge technology and 24/7 managed service offering through NISC CyberDetect that otherwise would be prohibitively expensive for most Members," said Nelson. "Our Members will now be able to have seasoned security experts from Rapid7, our valued partner, monitor their systems for intrusions, malicious activity and other threats while at the same time receiving support for NISC CyberDetect directly from NISC." NISC Cybersecurity Services offers a complement of solutions to protect vital operational data: NISC CyberAcademy – [...]

By | September 27th, 2017|News, Press Release|Comments Off on National Information Solutions Cooperative Expands Cybersecurity Offering

NISC Named by Prairie Business Magazine as One of the 50 Best Places to Work for the Fourth Consecutive Year

Mandan, N.D., August 30, 2017 — For the fourth consecutive year, National Information Solutions Cooperative (NISC) has been recognized by Prairie Business magazine as one of the 50 Best Places to Work in the northern plains. Earlier this year, employees nominated companies by submitting an anonymous employee-satisfaction survey, which sought out input on each employer’s benefits, workplace culture and employee morale, among other factors. Prairie Business received more than 1,000 nominations from employees from around the region according to Tom Dennis, Prairie Business editor. “The 50 Best companies clearly recognize employee satisfaction as one of the keys to productivity and profitability,” Dennis said. “That comes through in the surveys over and over again. We all know how hard we’ll work to satisfy a good manager. Turns out people feel the same way about the companies they work for – and when an employer goes the extra mile for its workforce, the workers go all out to return the favor.” The 50 Best Places to Work award is now in its fourth year, and the businesses have been honored in the magazine’s September issue. “This award is an honor for NISC because it is truly driven by the employees and their satisfaction working here," said Kari Reichert, NISC Vice President of People Services. "We are constantly looking for ways to bring a more fulfilling experience to the staff at NISC, as they are the cornerstone of NISC's success. This honor for the fourth consecutive year is an affirmation we are working in the right direction to ensure our employees feel appreciated and empowered.” About NISC National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our [...]

By | August 31st, 2017|News, Press Release|Comments Off on NISC Named by Prairie Business Magazine as One of the 50 Best Places to Work for the Fourth Consecutive Year

NISC® Dedicates New Mandan Campus Expansion

IT Cooperative’s Board of Directors, Employees and Local Dignitaries Gather to Dedicate the $7.5 Million Expansion Mandan, N.D., June 22, 2017 — National Information Solutions Cooperative (NISC), a leading provider of technology solutions for utility and telecommunications organizations worldwide, officially dedicated the Mandan campus' newest administration building on July 21, 2017. This expansion accommodates the current and projected growth of the IT cooperative as well as connects all buildings on the campus. "It's an exciting time to be a part of rural America in the telecom and electric industries," said Reginal Rudolph, Vice Chairman of the NISC Board of Directors. "For over 50 years, NISC has called Mandan home. With the dedication of the building today, we continue to affirm our presence and commitment to our employees, our Members, and to the great state of North Dakota." The dedication was marked by speeches given by Vern Dosch, NISC President and CEO, and Rudolph, who is also the General Manager of San Isabel Electric Association in West Pueblo, Colorado and a native of Flasher, N.D. The event was attended by many NISC Mandan employees and members of the Bismarck-Mandan community. The Mandan office, one of four NISC campuses in the United States, has served as the North Dakota campus of the technology cooperative since 1966 and is home to more than 400 employees. The Mandan facility expanded by 33,000 square feet in an effort to accommodate the demands of a growing organization, offering additional office space, meeting rooms, a dining facility and fitness center. "I'm very grateful for the Bismarck-Mandan community and to those representing Bismarck, Mandan, the Chamber of Commerce, and Bismarck-Mandan Development Association," said Dosch. "You have allowed us to grow in this place [...]

By | June 22nd, 2017|Press Release|Comments Off on NISC® Dedicates New Mandan Campus Expansion

‘Partners in Broadband’ Promote Collaboration in Sustainable Rural Broadband Deployment

San Antonio, TX, June 12, 2017 — Several leading rural infrastructure groups today announced a joint campaign to help promote collaboration and strategic partnerships in deploying and operating broadband networks in unserved parts of rural America. The "Partners in Broadband" campaign, officially launched during the 2017 CFC Forum, focuses on creating alliances through a website that looks to connect those interested in delivering robust broadband to unserved rural communities with nearby partners that share a community commitment and have expertise in broadband network deployment and operation. NTCA – The Rural Broadband Association, the National Information Solutions Cooperative (NISC), NRTC and National Rural Utilities Cooperative Finance Corp. (CFC) developed the new site, available at www.PartnersInBroadband.com, and will promote it to their respective customers and members, representing more than 1,500 community-based broadband and electric service providers in 49 states. The site seeks to create greater recognition that broadband is an essential tool for many individuals, businesses, and anchor institutions and that making robust and affordable services available and sustainable in rural communities is a challenge requiring resolve, resourcefulness, industry expertise and a special commitment to community. By filling out a simple online form, electric cooperatives, utilities and municipalities will be matched with nearby partners with telecom expertise to evaluate options to address the broadband gap and promote partnerships wherever possible. "NTCA members have an unparalleled track record in deploying and sustaining state-of-the-art, advanced communications infrastructure in the most rural, hard-to-reach areas of the country," said NTCA Chief Executive Officer (CEO) Shirley Bloomfield. "But not all rural communities are lucky enough to be served by a rural telco. Millions of Americans in these other areas have limited or even no access to the broadband they need, and we [...]

By | June 12th, 2017|News, Press Release|Comments Off on ‘Partners in Broadband’ Promote Collaboration in Sustainable Rural Broadband Deployment

With Malicious Attacks on the Rise, NISC® Launches Cybersecurity Offering

Mandan, N.D., May 31, 2017 — Regardless of your business reach – local, international or somewhere in between – the reality of cyberattacks affecting your organization is not only possible but probable. In response to the growing and ever-evolving threat, National Information Solutions Cooperative® has launched Cybersecurity Services to help independent telephone companies, electric cooperatives and other public power entities defend themselves against ever-present threats. "Cyberattacks are increasing in frequency and complexity," said Jeff Nelson, NISC Vice President of Information Security & Risk Management. "It's an everyday risk companies can no longer ignore. Our Members asked us for a solution to meet the industry's ever-evolving list of cybersecurity needs. To this end, NISC Cybersecurity Services leverages what we ourselves have learned from implementing our own cybersecurity tools and puts these resources directly in our Members' hands." NISC Cybersecurity Services offers of a complement of solutions to protect vital operational data: NISC CyberAcademy – Online user awareness training and phishing simulation NISC CyberDetect – Incident detection and incident response (currently in beta testing) NISC CyberProtect – Endpoint protection with 24/7 monitoring NISC CyberDefense – Perimeter defense leveraging firewalls and report monitoring NISC CyberScan – Vulnerability management with advanced scanning, reporting, tracking and risk scoring "NISC Cybersecurity Services takes a multi-tiered approach in addressing a company's security needs," said Nelson. "It doesn't matter whether it is perimeter defense, endpoint protection and monitoring, end-user training, or vulnerability management. Cybersecurity now involves all facets of an organization, and we are excited about what this offering can do to meet our Members' needs." NISC's Cybersecurity Services can help you protect your organization. Visit www.cybersecurity.coop or call 1.866.999.6472 today to learn more. About NISC National Information Solutions Cooperative (NISC) is an [...]

By | May 31st, 2017|Press Release|Comments Off on With Malicious Attacks on the Rise, NISC® Launches Cybersecurity Offering

Brazoria Telephone Selects NISC’s iVUE® Enterprise System to Streamline Their Operational Processes

Brazoria Telephone (BTEL), headquartered in Brazoria, Texas, has selected National Information Solutions Cooperative (NISC) as its primary software solutions provider to support its operational and customer service efforts.

By | March 2nd, 2017|Press Release|Comments Off on Brazoria Telephone Selects NISC’s iVUE® Enterprise System to Streamline Their Operational Processes

Driven to Serve. Powered by Innovation.

We know the NISC story is best told by the people we serve every day. This year, we have embarked on a national advertising campaign highlighting the most important part of our organization – our Members. Whether our Members are deploying high-speed broadband or working to keep the lights on, they are driven to serve the people and communities of their service area. NISC is proud to be their technology partner in providing the innovations that help them do their job more safely and efficiently, and ultimately providing a better experience to those they serve. Our campaign highlights the linemen, the customer service representatives, the accountants, the engineers and the CEOs who have embraced technology for the purpose of service. These high-resolution images will be featured in print and digital advertising across our industry publications. The examples above were featured in NRECA’s RE Magazine and NTCA’s Rural Broadband publications. Thank you for your help and for your partnership with NISC. It is because of dedicated individuals like you that we’re driven to serve and powered by innovation. And we hope that with this new campaign, we will communicate our message clearly to all. If you have images you would like to feature, please contact Brett Grassmuck in the NISC Communications department at brett.grassmuck@nisc.coop.

By | February 13th, 2017|Blog|Comments Off on Driven to Serve. Powered by Innovation.

Driven to Serve

What does it mean to serve? This is a question we often ask ourselves when we think about our Members. Skip Prichard once said, “Servant leaders lead with others in mind.” Our solutions are designed in just that regard. We consider our Members’ daily struggles, their goals and dreams and how we can turn those dreams into reality. Serving others is the purpose behind why we do what we do. It’s what drives us. A huge aspect of that service is incorporating collaboration and clear communication. We work closely with our Members to ensure we are meeting or exceeding their expectations and delivering a valuable product. What never fails to astonish us however, is how much we learn from our Members. No matter how many ways we look at and teach about our products, there is always someone who sees it from a different perspective. The applications for our products are endless, and no one understands this better than the Members who use them every day. From this notion, we have learned that oftentimes the students make the best teachers. Our Member-led sessions have become a vital piece of the annual Member Information Conference and a testament to the principle of “Cooperation Amongst Cooperatives.” That’s why we’re asking you to share your story at the 2017 MIC. Whether an innovative use of our iVUE solutions or advice on implementation, we want to learn from you. The presentation does not need to be submitted in its entirety; just the topic and a brief description for now. We encourage you to submit presentations regarding any subject. Here are a few examples from last year that were a big success: Get Smart with SmartHub – Norvado Broadband Measured [...]

By | February 3rd, 2017|Blog|Comments Off on Driven to Serve