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Monthly Archives: May 2015

Blast Off!

iVUE® is launched and the implementation activities have taken off like a rocket. It didn’t seem that long ago that we signed the contract and employees were anticipating the start of the project. Like a child waits for Christmas, the project kickoff seemed like it was never going to get here. Now we want time to slow down, it is almost June and we wonder where April and May went. Didn’t I just get off my vacation in March? Training resources and Go Live resources were identified during the contracting phase. After the analysis trips we discussed resources requirements for the onsite training trips and Go Live week with Rusty and Ryan and decided additional resources are needed for both ABS and CC&B. Our employees are located at five office locations and coordinating centralized training while still conducting business can be a logistical problem. WebEx and video conferencing are great technologies but sometimes users grasp new concepts when training occurs in a face-to-face environment. We added a second resource to the ABS process training, Rusty will remain onsite at the headquarters and Mathew Krogen will travel to the branch locations to train employees. The CC&B side is bigger in scope with nearly all of our employees requiring some level of training. We have personnel who perform a majority of their job function within the CC&B application to field personnel using the mobile product. Our initial approach was the train the trainer method: train a group of employees who would then train the remainder of our employees. After careful consideration and recognizing the scope of the project we determined the train the trainer approach was too risky. We do not have the volume of staff to [...]

By | May 20th, 2015|Peace River|Comments Off on Blast Off!

3…2…1…PRECO in Action!

About six weeks ago, a few of NISC’s staff came and visited PRECO. This wasn’t part of the usual NISC implementation routine.

By | May 6th, 2015|Peace River|Comments Off on 3…2…1…PRECO in Action!