Customer Care & Billing

NISC’s Customer Care & Billing Solutions (CC&B) are designed to help you create efficiencies throughout your office and extend those efficiencies to the customer. CC&B will help you leverage data across your organization to streamline your business processes, increase efficiency and improve your customer service. NISC’s CC&B provides your organization easy and quick access to a full-range of customer tracking, payment, billing, collections, data collection, marketing and other business-management functions. Integrated with the iVUE® enterprise system, CC&B is a powerful tool to help you manage your telecom.

Billing

Bill with accuracy and increase cash flow using a streamlined process

Collections

Increase cash flow and manage delinquents with an accurate and efficient process

Customer Management

Connect with customers, increase satisfaction and upsell services

Payments

Allow your customers to pay how they want: online, in-person or on-the-go

Service Orders

Efficiently manage tasks and your staff’s time while empowering your customers