IT Cooperative Named one of HDI Elite Top 50 for Customer Service Lake Saint Louis, Mo., April 7, 2014 — National Information Solutions Cooperative (NISC), a leading provider of information technology products and services, has been recognized by Help Desk International (HDI) as one of the CSAT Elite Top 50, recognizing technical service and support centers worldwide based on customer satisfaction rankings. “We’re extremely excited and humbled to be recognized for something that’s such an important part of our organization,” said Vern Dosch, NISC President and CEO. “Our motto is ‘do the right thing, always,’ and I think this recognition [...]
South Central Telephone Association (SCTelcom), headquartered in Medicine Lodge, Kan., has selected National Information Solutions Cooperative (NISC) as its primary software solutions provider.
Pedernales Electric Cooperative (PEC), based in Johnson City, TX, has selected National Information Solutions Cooperative (NISC) as its primary provider of software services to support its operational and member services efforts.
Growing Telephone Cooperative Chooses iVUE® Enterprise System to Grow Along With Them Sandhill Telephone Cooperative, a telecommunications cooperative serving more than 10,000 businesses and residences in northeastern South Carolina, has selected National Information Solutions Cooperative as their IT partner. Sandhill Telephone, headquartered in Jefferson, S.C., will implement NISC's iVUE Enterprise System, a fully integrated suite of solutions providing accounting, billing, customer care and engineering and operations applications. "As our business is growing into other product lines, we decided to start investigating systems that would grow with us," said Lee Chambers, Sandhill Telephone's CEO and General Manager. "We evaluated five vendors [...]
iVUE® to power West Carolina Tel's financial, engineering and customer care functions Mandan, N.D., November 19, 2013 -- National Information Solutions Cooperative® was selected by West Carolina Rural Telephone Coop., Inc. (West Carolina Tel) to support its financial, engineering and customer care functions. For over sixty years, West Carolina Tel has been providing enhanced communication services to approximately 13,000 subscribers and businesses in western South Carolina. "West Carolina Tel started the process by evaluating over a half dozen companies,” said Jeff Wilson, CEO/General Manager. "As West Carolina investigated options, the field was narrowed to two vendors. We prioritized four points [...]
Lake Saint Louis, Mo., October 8, 2013 - Marietta, Georgia-based electric cooperative Cobb EMC has selected National Information Solutions Cooperative (NISC) to be its primary utility software services provider, as part of the co-op’s plan to realize efficiency gains across all of its customer operations areas. Chip Nelson, Cobb's President and CEO, said the move to NISC, a suburban St. Louis-based IT cooperative, was made after a rigorous internal assessment of its current information technology (IT) capabilities, costs, emerging technology opportunities, and the needs of a changing suburban consumer base. "We evaluated multiple options for utility service providers and, at the [...]
Lake Saint Louis, Mo., October 1, 2013 — National Information Solutions Cooperative (NISC), an IT and software solution provider to 700 utility and telephone organizations, announced at their 2013 Member Information Conference a new Smart Grid Distribution Analysis module for their popular Meter Data Management System (MDMS). As part of the new Distribution Analytics solution, transformer load conditions and feeder losses are analyzed using advanced circuit-modeling capabilities along with interval meter usage data. Utilities can now proactively locate and replace critically overloaded or underloaded transformers at every customer service location. Recognizing and replacing these overloaded transformers will help utilities avert [...]
Training Opportunities, Dedication and Shared Values Boosts Ranking to 14 Overall Lake Saint Louis, Mo. — National Information Solutions Cooperative (NISC), a leading provider of information technology products and services to utilities and telecommunications organizations, has once again been listed among the “Best Places to Work in IT” by IDG’s Computerworld magazine. The 2013 honor marks the 10th-consecutive time that NISC has been named to the list. “This recognition is special, not because of the award itself, but because it’s based on feedback directly from our employees, the people that make NISC the best place to work,” said Vern Dosch, [...]
2013 Esri Partner Conference Selects NISC as Winner for Mobile Application Category National Information Solutions Cooperative (NISC), a leading information technology company that develops and supports software and hardware solutions, has been selected as the recipient of the 2013 Esri Partner Conference Award for Mobile Application. NISC’s Research and Development Manager, Patrick O’Brien, accepts the Esri Partner Conference Award for Mobile Application from Esri President, Jack Dangermond, at the Esri Partner Conference on Sunday, March 24. “Winning this award is great,” said Todd Eisenhauer, Vice President of Engineering and Operations at NISC. “Our teams are dedicated to learning and embracing [...]