National Information Solutions Cooperative  
National Information Solutions Cooperative
 
National Information Solutions Cooperative
For more information on iVUE Work Management, please contact NISC Utility Engineering & Operations.

Call: 1.866.WWW.NISC (1.866.999.6472)
E-mail: utility-eo-service@nisc.coop
iVUE Engineering & Operations   Solutions Fact Sheet
iVUE Work Management Product Sheet
NISC’s Engineering and Operations solutions are part of the iVUE® Enterprise System designed to help today’s telecommunications and utility companies collect, share and transform data into powerful, business-building information. This allows you to allocate resources more efficiently, improve response times, streamline operations, boost customer service efforts— and much more.

NISC Work Management tools provide an integrated set of solutions that can unlock the power of custom task driven workflow providing enhanced efficiency and performance. The result is a custom workflow mirroring your actual work environment. Service Orders can be easily inspected to accurately determine order status in a timely fashion.
 
NISC Work Management tools provide an integrated set of solutions that can unlock the power of custom task driven workflow providing enhanced efficiency and performance.
Work Management assists in:
  • Efficiently managing your workforce - know at a glance what tasks are being performed and the status of employee schedules
  • Simplifying dispatch activities - see resources in the field, allowing to better manage facilities
    and equipment
  • Improving customer service - with one-click access, see the available time slots, schedule and confirm customer appointments
  • Saving time - increase productivity by rapidly dispatching new work orders to technicians while they’re still in the field
  • Allows for maintaining a work flow for daily duties such as:  new service, disconnects for non-pay, and processing equipment
  • Maintains a color-coded view to know where the job status is and what has/has not been completed
  • Creates a job-step environment to prevent items from “slipping through the cracks”
 

 
Copyright 2010 © All Rights Reserved. NISC is a registered trademark of National Information Solutions Cooperative.
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