|
|
| This electronic bill presentment and payment solution allows a live presentation of billing information. Subscriber Self-Service puts your customers in control of ordering, changing and paying for services over the internet. And unlike other electronic-billing solutions that merely copy data for presentation, showing a snapshot view of payment information that’s only as current as the last update, iVUE® E-Bill allows posting of payment and adjustments that can be viewed on the internet in real-time. |
|
  |
 |
| |
- Reduce costs by eliminating the paper, postage and handling expenses related to bills and delinquent notices by using e-mail notifications
- Improve customer service by enabling subscribers to access information 24 hours a day, seven days a week. This also helps decrease customer service calls related to usage, payment inquiries and even credit card payments over the phone
- Save time by allowing customers to view current and historical billing and payment information, analyze historical usage graphs, make one time credit card and e-check payments, set up or stop recurring automatic payments, submit current trouble reports and review historical trouble information, review unbilled usage as well as change and provision their service 24/7.
|
|
 |
|
|
