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| The NISC® Marketing/Campaign solution is designed to support effective target marketing, along with upselling capabilities through the use of the campaign alert and effectively track the take rate for each campaign by marketing channel in order to increase customer satisfaction and retain your customer base. |
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Setup and maintain campaigns, identify campaign objectives and target market within CPNI guidelines
- Alert hyperlink shows promotions that are applicable to customers, provides CSR up-sell description with a URL for web literature, lists promotion dates and cost of the campaign
- Summary of campaign interactions and CSR interactions as well as view accepted, maybe and rejected with reason code
- Run unlimited queries to include/exclude customers from the campaign through Agreement Query Builder
- Exporting capabilities to support mail-merge for mass mailing
- Audit CSR interaction within each promotion
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