Technology's ever-changing landscape is creating opportunities and challenges. The question we all face is simple, "How can we take advantage of the opportunities and handle the challenges?"
This year's MIC is about helping you answer this question. With more than 100 classes focused on your needs, the 2012 MIC offers a wealth of new information, designed to help you connect to the trends of today and tomorrow. Be sure to take advantage of these various learning opportunities:
- One-on-one consultations with industry experts
- Product-focused learning tracks
- Mini-sessions
- Hands-on product demonstrations
Through sessions and activities, you connect with your peers to share best practices and learn from each other's experiences. With new insight and peer connections, the MIC helps you better equip yourself to handle the technological opportunities that lie ahead when you return to your office.
Visit the
MIC website to learn more about
registration,
the new class schedule,
the video contest and much more.
Featured Utility Session:
Utility Customer Care & Billing Roadmap
Day One :: 9:45 a.m. - 10:45 a.m.
America Center, Ferrara Theater • Nate Boettcher
Focused on the industry challenges you’ve faced this past year and what lies ahead, the Utility Roadmap Session will provide an overview of key enhancements made to NISC’s iVUE along with a glimpse into the future of the software. Lead by Utility Product Line Manager Nate Boettcher, this roadmap session will highlight the positive impact these enhancements will have within your office. You will learn how incorporating these enhancements will increase operational efficiencies and give you more time to accomplish the tasks that are too often neglected.
Featured Telecom Session:
Telecom Roadmap: Customer Care & Billing
Day One :: 9:45 a.m. - 10:45 a.m.
America Center, Room 274 • Mark Momerak
Given the industry challenges you faced this past year and what lies ahead in the not-too-distant future, this session will provide some of the key enhancements released in 2.21/2.22, and a glimpse into the future and the positive impact these enhancements will have within your office. You will learn how incorporating these enhancements will increase operational efficiencies and give you more time to accomplish those tasks you have been neglecting.
