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Monthly Archives: January 2015

||January

Going By the Playbook

Fortunately for us, November and December were more about strategic planning with regards to implementation preparation. Thankfully, this allowed us to focus on our friends and family as well as some good college football. As the holidays approached and college football entered a new era, the College Football Playoff, we were developing a playbook of our own for our implementation teams. Here at PRECO, a lot of smack talk goes on among the Seminole, Gator and Tiger fans and declarations of “Ohio State won’t beat Alabama” were spoken. Ohio State thankfully, put those naysayers to rest not only beating Alabama but defeated Oregon to take home the national championship trophy. We are equally thankful that we don’t have to worry about a lot of smack talk when it comes to our implementation as we have a plan in place on how to work best with NISC to meet our needs. The holidays are over, college football is done for the season and we are now going by our implementation playbook, we are on track with our training and making preparations for our project. While we don’t go live until July with Accounting (ABS) and in October with Customer Care and Billing (CC&B), there’s a lot of upfront work being done by several hard-working, dedicated people on this project. We are rolling along and ready for NISC’s first onsite visit, scheduled for the end of January. We have two lead project managers, one dedicated to ABS and another to CC&B. This way we can focus on specific needs for each group and meet employee needs. Carol Braxton, PRECO’s ABS project manager completed the ABS analysis questionnaire and is ready for our upcoming visit. Veronica Fabila, PRECO’s [...]

By | January 29th, 2015|Peace River|Comments Off on Going By the Playbook

From the Desk of Louise Blackman, Peace River Electric Cooperative

Peace River Electric Cooperative (PRECO) is a new Member of NISC. We are embarking on a new journey with NISC—as we are now in the process of converting several of our solutions to NISC’s iVUE® solutions. Over the years, many people have inquired about NISC’s implementation process and when they approached me about documenting our implementation as it happens, I jumped at this unique opportunity. To share an implementation experience as it happens has never happened before in our industry and I think there will be many benefits of sharing our experiences. This is a software implementation and we know the system will have errors and things will not work right out of the box. We know we will have some hard days ahead and the Florida sun will not shine every day but in the end, I know that NISC will be there right with us, ensuring we are on track to a successful implementation. I hope what I share in this blog that you will find a tidbit or two that you can take away and apply at your office. We will be posting blogs on the NISC Community (that may have some proprietary information) as well as on the www.NISC.coop website. Please join me over the next year, as I share with you an honest dialog as to how NISC and PRECO work together to implement several iVUE solutions.

By | January 15th, 2015|Peace River|Comments Off on From the Desk of Louise Blackman, Peace River Electric Cooperative

Mescalero Apache Telecom, Inc. Selects NISC’s iVUE Enterprise System

Mandan, N.D., January 7, 2015 — Mescalero Apache Telecom, Inc. (MATI), headquartered in Mescalero, N.M., has selected National Information Solutions Cooperative (NISC) as its primary software solutions provider to support its operational and customer service efforts. MATI is a full service, state-of-the-art telecommunications company specializing in telecommunications equipment planning/designing, installation, maintenance as well as central office design and management. MATI serves the entire Mescalero Apache Reservation, more than 1,200 subscribers, with long distance, internet and VoIP services. MATI has selected NISC’s fully-integrated iVUE® Enterprise System to support its accounting, engineering and customer care functions, as well as NISC’s SmartHub Web and mobile tools for payment processing and order management. MATI will also utilize NISC’s Mapping and Mobile WorkForce Solutions to enhance their engineering capabilities. "MATI is very excited about our upgrades to the NISC system and look forward to providing our customers with more user-friendly alternatives as well as increasing productivity throughout our workforce," said Godfrey Enjady, MATI founder and General Manager. "We are very pleased to welcome MATI to the NISC family,” said Todd Henecke, NISC Business Development and Sales Manager.  “The goals of MATI today and in the years to come align perfectly with the focus of NISC. We are very much looking forward to working with MATI and growing together in this IT partnership.” About NISC National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for their Members/Customers. NISC delivers advanced solutions, services and support to more than 700 independent telephone companies, electric cooperatives and other public power entities. NISC is an industry leader providing information technology solutions including billing, accounting, operations, automated mailroom services, third-party integration as well as many other [...]

By | January 7th, 2015|Press Release|Comments Off on Mescalero Apache Telecom, Inc. Selects NISC’s iVUE Enterprise System